E-mail: ********@*****.*** Tel: 954-***-**** Cell: 954-***-****
Irene Gordon-Dobbyn (MBCS, CITP, CSTE, PMP, CISA, CSM (CSPO in
process))
Qualifications
Expert knowledge of project management, full SDLC, planning, risk
analysis, scrum/agile, disaster recovery, business systems analysis, IT
audit.
Experienced in all aspects of quality assurance and auditing of software
development/support, testing, training and implementation, including the
appropriate creation and use of documentation and development
methodologies.
Extensive applications experience including international banking,
financial control, optical industry, pharmaceuticals, life-science
hardware, web based systems, e-commerce, customer service, ship-board
communications systems, order entry/management, communications
technology, cost control, computer based training and examining,
hospitality, lottery, government systems, electric grid control,
internet authoring, EPOS, inventory, stock control, general ledger,
warehousing and distribution, payrolls, production control, airline
ticketing and fire control.
Highly creative, organized, meticulous, excellent communicator, business
savvy, talented mentor, detail minded, an effective team player, problem
solver, proven leader.
Professional Experience
Pearson VUE March 2013 - present
Examination Center Manager
. Running a facility that administers and provides computer based
examinations for teachers, nurses, doctors, firemen, construction
managers, real estate agents and brokers, cosmetologists, insurance
agents and many others.
Seminole Tribe of Florida May 2011
- April 2012
Project Manager
. Managing full SDLC in-house and outsourced web-based projects such as
Time Tracking, Work Order Management, Property Management, Travel
Administration, 1099's, Family Services, Bid Publishing, Wild Life,
Environmental Health, Police and Education. Some sites designed,
developed and maintained in SharePoint. Also, the initiation, kick-off
and planning of the Tribe's intranet site.
. Worked with the business in order to perform requirements gathering
and web page designing.
. Utilized Scrum/Agile technics in order to manager development projects
e.g. Tribal Travel System, Time Tracking, and Pre-School Website.
. Provided Project Management for communications construction linked
projects in the everglades.
MTN Communications July
2010 - January 2011
Project Manager
. My role with MTN was to manage every aspect of each installation of
communications facilities onboard commercial oil, gas and freight
vessels.
Atlium Consulting February 2001 - April
2010
Project Manager/Consultant
. Assisted a client with a problematic systems installation. Developed
insight for the client regarding the source of problems and the
strategy for their resolution and the future. Then managed a project
to assist with a multiple location healthcare goods distribution
center, needing customization, testing & implementation of the AR, AP,
OM, INV, PO modules of Oracle 11i.
. Engaged for a project that further developed a laboratory production
control/management system and implemented it with associated hardware
and network into optical laboratories across the USA.
. Assigned as a specialty recruiter to a life science company.
. Produced the business plan and functional specifications for a British
web-based financial site.
. Project Manager for a project that defined and created Customer
Service for
major life science "Dot Com" portal. This included the selection and
provision of training materials and training. Core member of the
business start-up, preparing strategy, functional specification.
Developed the standards for screen look and use consistency for this
B2B/ B2B2C website.
. Investigated and defined web based Call Center Software package.
. Advised and assisted a European software house to realign their
business strategy and move their business and products forward in the
US CRM market.
Cap Gemini Ernst & Young
1997 - 2001
Project Manager/Principal Consultant
. Core team member engaged to "start-up" a "Dot Com" e-procurement
optical goods company, which utilizes many order entry/processing
tools. Assisted in facilitating the business process sessions to
define the required business processes. Aided in documenting the
functional scope required in the first two production releases of the
system. Defined work-streams and prepared plans and schedules. Lead
role in the system integration work stream. Created base test plan
template and test strategy documentation.
. Responsible for producing the Functional Specification, Quality
Assurance, Training, Testing and the Documentation for the Development
of a Telecommunications System.
. On behalf of a Life Science Company, Produced a Strategy and Policy
for Governance of their 633 Computer Sites in 70 countries.
. Project Manager for a Medical Hardware Manufacturing and Distributing
Client, who had recently taken over a similar company in the U.S.A, in
bringing them together on one business system, as "One" Business, and
operating one JD Edwards, based Computer System. Received the Cap
Gemini "Outstanding Service" award.
Government of Malta
1995 - 1997
Quality Assurance Manager
. Responsible for Quality Control, conducting Product Reviews, Testing
and Project Audits (average of 50+ projects ongoing). Train and inform
the organization concerning Quality Assurance. Build the Quality
Assurance department.
. Instrumental in Preparing, Implementing and Monitoring Quality
Procedures.
. Managed and Monitored out-sourced Projects throughout their life
cycle.
. Evaluated and Implemented systems development tools & selection &
Implementation of automated test tools.
. Designed and Implemented a Document Management System.
Lonbrill, U.K. 1992 -
1995
Test & Quality Assurance Specialist
. Lead Internal QA Auditing, Organizing Configuration Management,
Performing integration, Improving System Test Procedures, Installing
and Implementing an Automatic Test Tool.
. Responsible for Training and Leading Engineering Staff in Acceptance
Testing Methods and Procedures, including Functional Decomposition of
the Application under Test, Test Planning and Preparation, Test
Condition Analysis, Test Script Creation and Testing.
Banking Sector of Kuwait 1979 -
1992
Development Manager
. Lead the Development and Implementation of the first integrated
Banking Software in the Middle East.
. Represented the Bank in Negotiations with IT Suppliers, Managed
Conversion Strategy, Implemented Software and Supported Financial
Computer Systems.
. Managed IT development, testing & implementation.