Debby Gagnon

***** *. ***** **.

Spring Hill, KS 66083

913-***-****

acc2j3@r.postjobfree.com

EMPLOYMENT HISTORY

**** – 2014 QTI, Inc.

Receptionist / Assistant

Answer phones and route calls

Process work orders and distribute to crews

Set up new customer files

Prepare Invoices

Track expenses to establish Profit and Loss

Maintain inventory of office supplies

Make travel arrangements

Additional duties as needed

Notary Public

There was not enough to keep me busy when several expected jobs did not materialize.

2011 – 2012 The Tiehen Group

HOA On-Site Assistant

Answering and routing phone calls

Schedule clubhouse, gym and pool reservations

Organize community special events

Work directly with Board of Directors and Neighborhood Representatives

Accounts payable / receivables of HOA dues and yearly fees

Work with vendors when going out for bid on projects

Collections

Processing Modification requests from residents

Contacting residents regarding violations and following through with letters and potential

fines

Transcription and distribution of Board Meeting Minutes

I left this position to help my daughter who was having a difficult pregnancy with her 4 th child as

well as helping my mother after losing my father.

2010 – 2011 Psychiatric and Counseling Associates

Medical Receptionist – Temporary/Part Time

Answer phones

Schedule appointments

Check patients in and out

Handle confidential patient information with discretion

Prepare files for appointments

I left this part-time position for a full-time position with benefits when one of the

P roviders became ill and my hours were reduced.

2009 – 2010 Morgan Management – NY

Community Manager

Manage all aspects of an all-age Manufactured Home Community

Marketing and sales of new and used homes

Collect personal information from prospective residents and follow strict

guidelines to ensure confidentiality and privacy

Working with newspapers and other media to promote the Community

Reorganizing the office and filing systems

Resident relations

Accounts Payable

Control delinquencies, enforce r ules and regulations

Hi red and Managed a staff of 4+ employees

My husband unexpectedly passed away and I moved back to Olathe to be near family.

2005 – 2009 Equity LifeStyles – FL 362 Sites

Community Manager

Manage all aspects of a 5 Star 55+ Manufactured Home Community by

collecting rents, marketing, negotiations and sales of new, repossessed and

used homes for residents wishing to relocate

Prepare and constantly monitor property budget to insure income and

expenditures fall within the guidelines set forth by Corporate Office

Accounts Payable and Accounts Receivables

Collect personal information from prospective residents and follow strict

guidelines to ensure confidentiality and privacy

Control delinquencies and enforce r ules and regulations

Resident relations

Work closely with the corporate attorney, and when necessary proceed with

evictions

Take community renovations out for bid. Gathered insurance information

assuring they were properly insured and following through with renovations

i nsuring they were completed in a timely, acceptable manner

Prepared Expense Reports for myself as well as my staff

Hi red and Managed a staff of 4 employees

Work with and maintain a good working relationship with the Home Owners’

Association

Organize resident functions including scheduling entertainment and food

After working at this property for almost 5 years I was recruited to manage a property in upstate

New York.

2004 – 2005 Landmark Residential – Tampa, FL 806 Units

Assistant Property Manager/ Bookkeeper

Solely responsible for accounts receivables

Decreased delinquencies – Collected 100% March 2005

Assisted Property Manager with accounts payables and additional tasks as

r equired

Leasing of apartments and following through with necessary paperwork

Upon being recruited to manage my own property I left this property.

1999 – 2004 Heri tage Hills Apartments - M ission, KS 317 Units

Assistant Property Manager

Prepare leases for new residents making sure to comply with all Fair

H ousing Regulations and laws

I ncreasing resident retention

Process lease renewals and follow up to insure all deadlines are met

Accounts Payable / Accounts Receivable

Following up on delinquent accounts and preparing files to be sent to the

a ttorney

I nsuring that all I nsurance documentation is up to date and on file for

outside contractors

Assisted in managing an office staff of 3 and a maintenance staff of 7

This position ended when my husband was relocated to Florida.

1982 - 1997 Gene Smith Photography - Olathe, KS

Office Manager/Co-Owner

Managed and supervised all office functions

Accounts Payable / Accounts Receivable

I nsured that all Copyright laws & regulations were followed

Scheduled photography sittings and met with customers both before and

a fter photography was completed

Sold, processed and assembled customer orders

Hi red and t rained a full-time office staff of 3 as well as sales personnel for

n ationwide t rade shows

Organized and made t ravel ar rangements for out of town assignments

We closed the business when my husband took a job t raveling.

References available upon request

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