Project Manager Maintenance
Resume:
JORGE ALEXANDER CUERVO
**************@*****.***
Fort Lauderdale, FL 33311
www.linkedin.com/in/jorgeacuervopm[pic]
IT PROJECT MANAGER
Project Manager with over 10 years of experience planning, managing and
implementing medium to large scale projects on a wide range set of
industries. Passionate about successfully delivering IT projects while
following the best SDLC methodology. Energetic leader with hands on
experience developing SaaS applications as well as Enterprise Resource
Planning Systems (ERP). Solid understanding of Scrum, Agile, Kanban and
CMMI methodologies. Excellent technical writing skills with extensive
experience in generating logical process models and functional project
documentation.
PROFESSIONAL EXPERIENCE
Education Dynamics - Boca Raton, FL 09/2010 - 02/2014
IT Project Manager / Business Analyst
Manage small to large-scale web-based projects across multiple disciplines
on time and within budget. Ensure a high level of client satisfaction with
a focus on responsiveness, resolution of problem situations, and successful
completion of deliverables. Lead project teams and defined requirements to
execute projects following the best SDLC methodology. Designed functional
and technical project/product documentation (wireframes, use cases, ERD,
LPM using UML 2.0) from all sort of business specifications.
. Managed and controlled all IT Capital Expenses (Defined rules and
implemented a system to collect and control IT capital hours based on SOP
98-1 and EITF 00-2 Regulations).
. Improved efficiency by 30% successfully introducing Kanban methodologies
and setting up a queue model to manage all production support Issues for
the Information Technology department.
. Increased productivity by 15% implementing and training end users to
leverage Team Foundation Server(TFS) through the use of share point
portal to easily communicate issues to technology.
. Customized several TFS work items to help to streamline the IT/business
request service process.
. Introduced project performance metrics for developers and QA personnel
that help to execute control and risk analysis for every project as well
as ease resource, budget and scope realignments when it was required.
. Determined the best implementation and the critical path to consistently
met deliverables, goals and milestones on all projects.
. Developed long-term strategic goals for systems and software applications
in conjunction with other departments to address internal and end-users
requests or needs.
. Ensured that any projects with new software or data integration into the
organization systems met with standard security requirements (NIST SP 800-
53 and NIST SP 800-14), compliance policies and technical specifications.
ACRT Inc. - Knoxville, TN 04/2010 - 09/2010
Contract SUPERVISOR (Knoxville Utility Board)
Increased productivity by standardize and improved the current maintenance
management processes towards developing and implementing a new ERP system
based on GIS technologies while continually serving over 400.000 customers
and 5500 miles of Electric and Gas lines.
. Enhanced and improved business processes by introducing new metrics and
standards defined by the new GIS technology.
. Trained end users to consistently achieve internal and external
expectations and deadlines by efficiently using the new Platform.
. Established a quality control system to determine when any system issues
where taking place.
. Analyzed and updated reports on contractor performance to help upper
management control and manage all maintenance work load and cost using
the new system.
Florida Power & Light Company (FPL) - South Florida 10/2009 - 03/2010
PM Broward County / GIS Analyst
Managed, reviewed and forecasted 15 to 18 million dollars yearly budget for
planned maintenance in Broward county . Established a 2 million dollar GIS
program to improve and standardize maintenance in Florida. Oversaw mapping,
data creation, management and analysis of the GIS Program. Supported
comprehensive planning, designing and execution of utility maintenance
projects in accordance with FPL standards, Federal, State, and local laws.
. Increased efficiency and productivity by developing and implementing a
new GIS Platform for utility Maintenance to cover 31 Counties and 4.5
Million homes in Florida.
. Managed and analyze the field data collected to produce analytical maps
and reports for contractors in order to execute line maintenance and
other operational tasks on over 12.000 miles of power lines a year.
. Verified data integrity, flow and connectivity between field devices, GIS
server and desktop applications involved in the data collection and
mapping processes.
. Co-developed and implemented support systems, databases and GIS related
applications required to create, maintain, display and update spatial
Information in real time for maintenance crews and vendors.
. Documented processes, technical reports, manuals and correspondence to
provide support and training for all the GIS field and office personnel.
. Effectively managed multiple teams of vendors and resources to
consistently achieve and fulfill the internal and external expectations,
deadlines and budget targets for all the maintenance and GIS Projects.
ACRT Inc. - South Florida 05/2006 - 10/2009
Contractor PM Broward County / GIS Analyst
(This possition have the same duties as the one mentioned above).
BAE / Schroth Safety Products Corp - Pompano Beach, FL 09/2004 - 05/2006
Production Engineering Coordinator
Created and designed engineering specifications used for assembly and
manufacture of parts to be used in military and aviation vehicles under
strict FAA and DOD regulations and standards.
. Inspect incoming materials for quality assurance and compliance as well
as mentoring plant personnel to find issues and develop efficient
processes.
. Managed and controlled Inventory for a high volume of purchase orders
against the plant resources to ensure all customer commitments were met
in a timely manner.
. Created and modified manuals and production guidelines used by plant
employees for all manufacture processes.
EDUCATION
MS in Information Technology (Emphasis on Technology Management)
Nova Southeastern University - Expected 06/2014
BS Forestry Engineering
Universidad Distrital - Bogot, Colombia 09/2003
Advance Technical Certificate on GIS /ACRT Utility Line Maintenance
Certified.
SKILLS
Bilingual English/Spanish, Microsoft Office, Visio, MS Project, share
Point, Visual Studio and TFS, NetBeans, Adobe, Auto Cad, Corel Draw,
ArcGIS9.3. SQL Server 2008, Oracle10g, TCMS, WMS. ArcSde, ArcGIS Server
Enterprise, ArcPad, ArcEngine, PLTS.
Contact this candidate