JORGE ALEXANDER CUERVO

954-***-****

acc2il@r.postjobfree.com

Fort Lauderdale, FL 33311

www.linkedin.com/in/jorgeacuervopm[pic]

IT PROJECT MANAGER

Project Manager with over 10 years of experience planning, managing and

implementing medium to large scale projects on a wide range set of

industries. Passionate about successfully delivering IT projects while

following the best SDLC methodology. Energetic leader with hands on

experience developing SaaS applications as well as Enterprise Resource

Planning Systems (ERP). Solid understanding of Scrum, Agile, Kanban and

CMMI methodologies. Excellent technical writing skills with extensive

experience in generating logical process models and functional project

documentation.

PROFESSIONAL EXPERIENCE

Education Dynamics - Boca Raton, FL 09/2010 - 02/2014

IT Project Manager / Business Analyst

Manage small to large-scale web-based projects across multiple disciplines

on time and within budget. Ensure a high level of client satisfaction with

a focus on responsiveness, resolution of problem situations, and successful

completion of deliverables. Lead project teams and defined requirements to

execute projects following the best SDLC methodology. Designed functional

and technical project/product documentation (wireframes, use cases, ERD,

LPM using UML 2.0) from all sort of business specifications.

. Managed and controlled all IT Capital Expenses (Defined rules and

implemented a system to collect and control IT capital hours based on SOP

98-1 and EITF 00-2 Regulations).

. Improved efficiency by 30% successfully introducing Kanban methodologies

and setting up a queue model to manage all production support Issues for

the Information Technology department.

. Increased productivity by 15% implementing and training end users to

leverage Team Foundation Server(TFS) through the use of share point

portal to easily communicate issues to technology.

. Customized several TFS work items to help to streamline the IT/business

request service process.

. Introduced project performance metrics for developers and QA personnel

that help to execute control and risk analysis for every project as well

as ease resource, budget and scope realignments when it was required.

. Determined the best implementation and the critical path to consistently

met deliverables, goals and milestones on all projects.

. Developed long-term strategic goals for systems and software applications

in conjunction with other departments to address internal and end-users

requests or needs.

. Ensured that any projects with new software or data integration into the

organization systems met with standard security requirements (NIST SP 800-

53 and NIST SP 800-14), compliance policies and technical specifications.

ACRT Inc. - Knoxville, TN 04/2010 - 09/2010

Contract SUPERVISOR (Knoxville Utility Board)

Increased productivity by standardize and improved the current maintenance

management processes towards developing and implementing a new ERP system

based on GIS technologies while continually serving over 400.000 customers

and 5500 miles of Electric and Gas lines.

. Enhanced and improved business processes by introducing new metrics and

standards defined by the new GIS technology.

. Trained end users to consistently achieve internal and external

expectations and deadlines by efficiently using the new Platform.

. Established a quality control system to determine when any system issues

where taking place.

. Analyzed and updated reports on contractor performance to help upper

management control and manage all maintenance work load and cost using

the new system.

Florida Power & Light Company (FPL) - South Florida 10/2009 - 03/2010

PM Broward County / GIS Analyst

Managed, reviewed and forecasted 15 to 18 million dollars yearly budget for

planned maintenance in Broward county . Established a 2 million dollar GIS

program to improve and standardize maintenance in Florida. Oversaw mapping,

data creation, management and analysis of the GIS Program. Supported

comprehensive planning, designing and execution of utility maintenance

projects in accordance with FPL standards, Federal, State, and local laws.

. Increased efficiency and productivity by developing and implementing a

new GIS Platform for utility Maintenance to cover 31 Counties and 4.5

Million homes in Florida.

. Managed and analyze the field data collected to produce analytical maps

and reports for contractors in order to execute line maintenance and

other operational tasks on over 12.000 miles of power lines a year.

. Verified data integrity, flow and connectivity between field devices, GIS

server and desktop applications involved in the data collection and

mapping processes.

. Co-developed and implemented support systems, databases and GIS related

applications required to create, maintain, display and update spatial

Information in real time for maintenance crews and vendors.

. Documented processes, technical reports, manuals and correspondence to

provide support and training for all the GIS field and office personnel.

. Effectively managed multiple teams of vendors and resources to

consistently achieve and fulfill the internal and external expectations,

deadlines and budget targets for all the maintenance and GIS Projects.

ACRT Inc. - South Florida 05/2006 - 10/2009

Contractor PM Broward County / GIS Analyst

(This possition have the same duties as the one mentioned above).

BAE / Schroth Safety Products Corp - Pompano Beach, FL 09/2004 - 05/2006

Production Engineering Coordinator

Created and designed engineering specifications used for assembly and

manufacture of parts to be used in military and aviation vehicles under

strict FAA and DOD regulations and standards.

. Inspect incoming materials for quality assurance and compliance as well

as mentoring plant personnel to find issues and develop efficient

processes.

. Managed and controlled Inventory for a high volume of purchase orders

against the plant resources to ensure all customer commitments were met

in a timely manner.

. Created and modified manuals and production guidelines used by plant

employees for all manufacture processes.

EDUCATION

MS in Information Technology (Emphasis on Technology Management)

Nova Southeastern University - Expected 06/2014

BS Forestry Engineering

Universidad Distrital - Bogot, Colombia 09/2003

Advance Technical Certificate on GIS /ACRT Utility Line Maintenance

Certified.

SKILLS

Bilingual English/Spanish, Microsoft Office, Visio, MS Project, share

Point, Visual Studio and TFS, NetBeans, Adobe, Auto Cad, Corel Draw,

ArcGIS9.3. SQL Server 2008, Oracle10g, TCMS, WMS. ArcSde, ArcGIS Server

Enterprise, ArcPad, ArcEngine, PLTS.

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