Customer Service Medical

Elissa Walker

** **** ****** *** ** ( Newton, NJ 07860 973-***-****

Email: *********@*****.***

Summary

To obtain a position where I can utilize my acquired medical and healthcare

knowledge as well as clerical skills. I have extensive experience working

with people in areas of customer service, general business office as well

as the medical field. Able to multi-task; have good computer and

commercial skills, learn quickly and work well independently or as a team

member. Enjoy new challenges.

PROFESSIONAL EXPERIENCE

FSO/Price Waterhouse Coopers, Florham Park, NJ 10/2013

- Current

Mailroom Assistant/Receptionist Back-up

. Arranged materials for mailing; applied postage, prepared mail for

collection and distribution.

. Received and logged all inward items, letters, and packages.

. Sorted, delivered, and picked up mail and packages.

. Periodically relieved main receptionist as needed.

. Answered phones, as well as greeting customers logging them in and out

of building.

Clarion Hotel, Columbia, NC 09/12 - 12/12

Front Desk/Guest Services Rep

. Welcome and registered guests as well as offering them service and

room rates.

. Handled guest check in and check outs professionally.

. Made changes and confirmed reservations.

. Post charges of food and room as well as collecting payment and making

price adjustments

. Answered phones on as needed basis providing great customer service.

Somerset Medical Center, Somerville, NJ

05/12 - 08/12

Patient Care Technician

. Developed and maintained patient care plans as assigned by registered

nurse.

. Take and record patient's blood pressure, pulse rate, weight, and

temperature.

. Provided direct patient care and indirect actions to assist smooth

functioning of unit.

. Maintained a clean and safe working environment.

Other various company experiences between 2007-2012

Brightstar Healthcare, Morris Plains, NJ

Bayada Nurses, Dover NJ

Always Best Care, Flanders, NJ

Batteries Plus, Whippany, NJ

John Robert Powers, Morris Plains, NJ

Stop & Shop, Morris Plains, NJ

Education

Morristown High School, Morristown, NJ; 2008

Medical Coding and Billing, Anthem Institute, Parsippany, NJ; 2009

Bayada Nurse Home Health Aid Training, Dover, NJ; 2011

Berekeley College, Practical Nursing, Dover, NJ; 2015

COMPUTER SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access, Visio,

Frontpage).

References upon request.

Contact this candidate