Office Assistant
Resume:
Crystal T Plummer
Washington, DC 20020
*******-*******@*******.***
March 11, 2014
To Whom It May Concern:
As my first step in exploring career opportunities with your company I have
attached a copy of my resume for your review. I would like to tell you a
little about my employment background and how I feel I could be an asset to
your company.
I am currently serving as an Office Assistant/Sales Associate with Mary
Kay. My duty at Mary Kay varies. I handle complex issues, as well as daily
routine tasks with diplomacy. I have a strong background in Customer
Service in an Office Environment, as my resume will reflect.
. A highly organized and detail-oriented professional with over 8 years'
of experience providing thorough and skillful customer service and
administration services.
. Dedicated and focused; able to prioritize, complete multiple tasks,
follow through and meet deadlines. Demonstrates the ability to
problem solve, making well thought-out decisions on highly complex
issues.
. A very proactive professional with excellent research and writing
skills; ability to grow positive relationships with colleagues and
clients at all organizational levels.
I always display a positive outlook towards work and life itself. I think
my prior knowledge and what I can anticipate learning if employed by your
company will make me a perfect match. What I can ensure you is; I am a
hard-working individual with a niche for detail and I possess the ability
to juggle multiple tasks with little or no supervision. I enjoy working in
a fast paced environment and I have a powerful list of professional
references that can support my background.
Please see my attached resume for additional information on my experience.
I can be reached anytime via my cell phone at 202-***-****.
.
Thank you for your time and consideration. I look forward to speaking with
you about this employment opportunity.
Sincerely,
Crystal T Plummer
Crystal T Plummer
3084 Stanton Rd, SE #301
Washington, DC 20020
*******-*******@*******.***
CAREER OBJECTIVES
Seeking a rewarding and challenging position where I can utilize my
Administration, Customer Service, and Educational skills that I have
developed throughout my throughout my career. I am a detail oriented, self
starter, who is a team player with excellent communication skills and feel
that if given an opportunity I can be an asset to your organization. I
possess outstanding interpersonal skills and interact well with all levels
of management.
TECHNICAL SKILLS AND ABILITIES
Microsoft Office Applications, Data Entry, Keyboarding, Outlook, Customer
Service, Facsimile, Cash Register, Calculator, and Switchboard
EDUCATION
2009 - Present University of District of Columbia, Nursing
Ashworth High School, General Studies (GPA 3.0)
WORK EXPERIENCE
Macys
Sales Associate (2013-present)
. Greet customers as they arrive at the store and provide them with
information
. Take payment in exchange of items sold
. Enter transactions in the cash register
. Count money at the end and beginning of each shift
. Process exchanges and refunds
. Process credit card and check payments
. Resolve customer complaints in a proactive manner
. Train staff members to work as cashiers
. Maintain knowledge of store inventory and sales activities
Mary Kay
Office Assistant/Sales Associate (2004-present)
. Primary functions include utilizing a computer to monitor inbound and
outbound shipments
. Enter customer complaints and/or requests into Microsoft Word
. Answer phones and respond to information request. Forward cases and
telephone calls to Supervisor
. Maintain professional demeanor and attitude with Clients
. Become familiar with all products supported within Mary Kay
. Assist in maintaining the sales log ensuring that all customers
receive merchandise ordered
. Process and complete invoices for new orders and returns
. Assist with inventory cycle counts with shipping and receiving
activity
. Prepare data and other materials to address client needs
. Save documents to electronic folders and create folders
. Route documents to various printers. Forward print documents via share
folder and/or email
. Coordinate with Supervisor to ensure project deadlines are met
. Post all incoming orders on project board and update as projects are
completed
. Place orders for office supplies and stock shelves
. Create, review, and edit office correspondences in accordance with up
to date information, to include formatting, grammar, spelling,
punctuation and sentence structure
Contact this candidate