Customer Service Data Entry
Resume:
SONYA MEYERS
Email: *******@*****.***
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Professional Profile
Career Objective
Would like to obtain a position that utilizes my excellent customer service
skills, retail management skills as well as my excellent computer
knowledge.
Personal Profile
Outstanding customer service skills, all aspects of insurance claims,
(Workers comp, auto and medical), payroll, account payable, accounts
receivable, receptionist duties answering phones, faxing, filing and strong
computer knowledge. Proficient in Microsoft Office, Excel, Power Point,
type 35wpm, accurate data entry skills
Employment History
KENCO - ROBINSVILLE, NJ Picker/packer
09/2012 -12/2013
. Labeled boxes to be shipped to customers
. Picked and Packed Orders
. Create Shipping labels
CONSOLIDATED SERVICE GROUP - HAMILTON, NJ Clerical/Office Assistant
06/2010-07/2012
. Filed documents or updating files and maintenance of registers related
to attendance and work of the staff.
. Data entry and loading other necessary information into the software
programs.
. Answered phone calls and sending faxes in matters related to the
office.
. Distributing the incoming mails to the respective staff, also handling
communications with post office.
. Assisting the managers in matters related to preparation of annual
reports, files, and weekly reports
SHOPRITE - EWING, NJ Customer Service Rep
08/2009-09/2010
Opened customer accounts also maintain customer records by
updating account information.
. Resolved product or service problems by clarifying the customer's
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.
. Maintains financial accounts by processing customer adjustments.
. Recommends potential products or services to management by collecting
customer information and analyzing customer needs.
EXAMINATION MEDICAL SERVICES - HAMILTON, NJ Office Assistant
07/2008-12/2009
performed the tasks of greeting patients and scheduling
appointments
. Responsible for handling and managing the continuous flow of
information in the health care center
. Organized and maintain medical forms and office stationary required
for front desk activities
. Performed responsibilities of registering patients by following the
protocols of the organization
. Checked and verifying the accuracy of medical record and insurance
information of patient
. Performed essential clerical tasks like faxing, e-mail, and data entry
RESTAURANT DEPOT - PINEBROOK, NJ Cash Room Manager/Receptionist/Admin
backup 03/2004-06/2008
Reviewed and drives improvements in cash management, ensuring
financial obligations are met
. Completed all cash management set-up documentation for department
processes; prepares correspondence and proposals directed to and for
cash management. Timely reconciles cash application and disbursements.
. Monitored cash transactions to ensure that bank account balances to
the report and any items are investigated.
. Forecasts, monitors and tracks cash flow (weekly, monthly, quarterly
etc.).
. Preparedcash flow reports, and identifies and evaluates variances,
also assists with financial reporting.
Education
Harris School of Business - Courses in Health Claim Specialist
Worldwide Educational Services - Certificate in Computerized Office
Skills
Malcolm X Shabazz High School - Diploma
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