Customer Service Sales
Resume:
Matthew D. Ollberding
Erlanger, KY 41018
*****************@*****.***
SUMMARY OF QUALIFICATIONS: Retail experience for four years in a grocery
environment, 10 years' experience in management and abilities in
computers,15 plus years industrial trucks experience Explosive forklift
licensed while in the military for stowing explosive materials, stowing,
stocking, packing, RF guns, shipping and receiving, inventory control, UPS
and FedEx. Ability to multitask, think and respond quickly, in a dynamic,
ever-changing environment. Excellent verbal and written communication
skills. Highly organized, professional and punctual with the ability to
work independently and under pressure while providing a high level of
customer service. Ability to maintain a professional appearance and
demeanor at all times. Strict confidentiality and situational sensitivity a
must. Computer literate (Microsoft Office and web).
GENERAL EDUCATION: City College of San Francisco
GPA: 3.2
AA
Administration to Justice
PROFESSIONAL EXPERIENCE:
Shipping Department Coordinator
Wagstaff, Inc.
September 2012- Current
Hebron, KY
Verify and confirm items to be shipped. Box/package product in accordance
to shipping guidelines.
Prioritize work according to ship dates. Construction on shipping boxes or
crates. Load packages on truck(s) with forklift or overhead crane. Use of
automated shipping systems, UPS, Fedex, DHL
Warehouse Associate
Amazon.Com
June 2011- August 2012
Hebron, KY
Picking with either forklift or cherry picker, packing, stowing all
merchandise entering the building, receiving new returns from customers,
training new employees in safety and day to day operations of the
warehouse, and specific training to employees in the department. Inventory
Counts on merchandise.
In Stock Team Member
Wal-Mart
October 2008-June 2011
Englewood, FL
Worked in Grocery Department unloading trucks, taking inventory for
ordering dairy, and dry goods, stocking the sales floor, daily clean up and
assisting Assistant manager with daily operations on the sales floor. Use
of forklift for heavier merchandise needed moved to the floor.
Cooler Supervisor
Trauth Dairy
May 2004-October 2008
Newport, KY
Supervise and coordinate activities of workers engaged in receiving,
transporting, stacking, order filling, shipping, and maintaining stock
records in warehouse. Supervise labeling and casing or packing of materials
or products, inventory of cooler merchandise. Unloading trucks with use of
forklift, Train new workers.
Frozen Food Supervisor
Winn Dixie Distribution Center
March 2002-May 2004
Sarasota, FL
Supervise and coordinate activities of workers engaged in receiving,
transporting, stacking, order filling, shipping, and maintaining stock
records in warehouse. Supervise labeling and casing or packing of materials
or products, inventory of cooler merchandise. Loading and unloading trucks
with use of forklift, Train new workers.
Executive Security Officer
Levi Strauss & Co.
August 1996-February 2002
Responsible for the safe and secure transportation of the Company's
executives to and from business engagements. Maintain a working knowledge
of frequently-visited locations and points of interest to the Company.
Perform security advances of all business and event locations to be visited
by assigned executives to ensure that conditions are secure. Coordinate
security measures with business and event security staff, as needed.
Maintain overall situational awareness of pick-up/drop off areas for any
potential risks that may affect the executive (i.e. construction equipment,
damaged/slippery walkways, media, crowds, law enforcement activity, etc.)
and take appropriate action to mitigate the situation. Perform document
courier services, office administrative functions, and assists the assigned
executive as directed.
U.S. Army and U.S. Army Reserves
June 1998-2007
Rank 1st Sargent
MOS Military Police
U.S. Navy
June 1992-June 1996
Rank GMG2 Gunner's Mate Second Class Petty Officer
Rate Gunner's Mate and Shipboard Security Engagement Team member
References upon Request
Contact this candidate