Human Resources Manager

STELLA MUÑOZ

Oceanside, CA Phone: 760-***-**** Email: ***************@*****.***

HUMAN RESOURCES PROFESSIONAL

Bilingual: Can fluently speak, read and write in both English and Spanish

Dynamic and results-driven professional with significant years of experience in human resources encompassing full-cycle

recruiting, employee relations, workers compensation issues, and policy and procedure implementation. Ability to

promote a healthy, positive work environment by investing time and effort into training and development programs as

well as fostering strong client relationships. Detail oriented staffing professional who utilizes a proactive approach with

excellent leadership, interpersonal, and written and verbal communication skills; ability to build rapport and interface

with individuals at all levels. Equipped with excellent work ethic; possess strong sense of responsibility and leadership

with a commendable track record of dependability.

Areas of Key Strengths:

Full Lifecycle Recruitment Training and Development

Strategic Client Relations Complex Problem Resolution

Interviewing Practices Workers Compensation Issues

Employee Relations Compensation Negotiations

PROFESSIONAL EXPERIENCE

Human Resources Temporary Contract Assignments: 2009 to 2014

Within this time period, temporary assignments have ranged from Vocational Specialist, Human Resources Generalist to a

Human Resources Director position while the incumbent was on active duty military leave.

Assistant Human Resources Director: Hilton San Diego Resort and Spa June 2006 to November 2008

Performed high volume full cycle recruiting for positions ranging from line workers to management.

Handled employee relations including coaching, counseling, and problem solving.

Administered benefits and safety policies.

Provided new hire orientations.

Coordinated and tracked FMLA leaves and personal leaves.

Administered and audited 401k plans.

Assisted with workers compensation cases.

Managed union issues and grievances.

Organized career fairs and company events.

Technical Recruiter/ Human Resources Generalist: Rockwell Collins Optronics October 2004 to June 2006

Recruited highly skilled engineers, assemblers, and office personnel.

Provided senior administrative assistance on an as needed basis.

Handled recruiting, employee relations, and benefits administration.

Generated various analytical reports.

Coordinated company functions and events and kept the employee notification board up to date.

STELLA MUÑOZ

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Oceanside, CA Phone: 760-***-**** Email: ***************@*****.***

Recruiter: Volt Staffing May 2002 to October 2004

Screened candidates for potential openings and to maintain a consistent flow of qualified candidates.

Conducted background checks and references.

Developed professional working relationships with local employers to ensure continued business and ability to

assist with their staffing needs at all times.

Handled fast-paced and high volume recruiting; utilized bilingual skills.

Negotiated rates and employee compensation.

Developed job descriptions and placed employment ads on various job boards.

Handled employee relations, relayed job offers, and terminated or ended assignments as necessary.

Human Resources Director/ Manager: PriceSmart, Inc. April 2001 to May 2002

Performed heavy recruiting for all locations nationwide for positions ranging from line workers to management.

Provided employee training and development and coached employees on professional standards.

Negotiated employee compensation packages.

Administered benefits on a companywide basis.

Handled employee relations and problem resolution.

Updated and maintained the employee handbook.

Performed pre-employment background checks and drug screenings.

Coordinated safety procedures and workers compensation issues.

Human Resources Director/ Manager: Ontario Convention Center September 1997 to March 2001

Performed a high level of recruiting for all locations nationwide for positions ranging from line workers to

management.

Wrote all job descriptions and determined appropriate compensation.

Handled employee relations and problem resolution.

Conducted all new hire orientations

Administered employee benefits.

Wrote and designed the first employee handbook for the company.

Developed all policies and procedures during the start-up of the position.

Managed workers compensation issues.

Performed pre-employment background checks and drug screenings.

EDUCATION

Bachelor of Science Degree in Organizational Management (Human Resources)

University of La Verne, La Verne, CA

Associate’s Degree in Business

Chaffey College, Alta Loma, CA

TECHNICAL PROFICIENCIES

Microsoft Office Excel, Word, and Outlook ABRA Kronos Jantek ADP HRIS Databases

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