Quality Assurance Manager

ERIKA L. JONES

**** ******** ***., ***. #* Metairie, LA 70001 404-***-**** *********@*****.***

ANALYTICAL CHEMIST

Analytical, highly technical chemist with hands-on leadership experience in demanding toxicology environments. Innate

acumen utilizing variety of instrumentation and methodologies in line with stringent quality requirements. Proven

mentor and director of multidisciplinary teams toward goal of attaining operational excellence. Areas of Expertise:

Chemistry Processes • Quality Assurance • Data Analysis & Validation • Method Development

Research & Development • Team Training & Leadership • Data Reporting • Corrective Actions

Process Improvements • Laboratory Processes • Cross-Team Collaboration • Communications

TECHNICAL SKILLS

Nuclear Magnetic Resonance Spectroscopy; Infrared Spectroscopy; Thin Layer Chromatography;

Column Chromatography; Gas Chromatography-Mass Spectroscopy; Liquid Chromatography-Mass Spectroscopy;

Ultra-Violet Visible Spectroscopy; Agilent Software; Mass Spectrometers AB Sciex, API 3200, & API 4000; CTC PAL,

Agilent1290 Infinity Pumps; Multi Quant; MS Office, MDL ISIS Draw 2.5; Chem-station; Automated Titration

PROFESSIONAL EXPERIENCE

ALERE TOXICOLOGY New Orleans, LA

Toxicology Night Supervisor 2013 – Present

Authority over toxicology staff and laboratory operations in adherence with all compliance, safety and quality

requirements. Understand and address needs of lab team comprised of accessioners, extractionists, transcriptionists

and certifying scientists. Perform oversight of night testing, maintaining integrity of all quality assurance and control

functions. Gather, analyze and report complex data related to various toxicology studies.

Key Achievements

Successfully reduced number of quality assurance and control issues

Innovated corrective actions to laboratory challenges

Identified and resolved personnel issues and conflicts in confidential, effective manner

Analytical Lab Technician 2012 – Present

Performed variety of lab support functions, including preparation of reagents, solvents, standards, and controls, as well

as instrument calibration, tuning, acquisition and troubleshooting. Maintained instruments against CAP and CLIA

procedures. Analyzed drugs, alcohol and chromatogram data to guide laboratory processes.

Key Achievements

Achieved full COC compliance on all documentation produced

AUGUILLARD CONSTRUCTION COMPANY, INC. New Orleans, LA

Office Manager 2007 – 2012

Oversaw daily operations, team performance and scheduling within demanding, client-facing setting. Handled financial

functions spanning accounts receivable, accounts payable and payroll processing. Fostered positive customer

experiences through responsive, professional communications. Created bids, contracts and critical reports.

Key Achievements

Generated revenue and projects through establishment of new business contracts

EDUCATION

BS, Chemistry, 2009, Xavier University of New Orleans

Research Assistant (2008 – 2010): Gained extensive experience in media preparation, isolated colonies, cell

culture, aseptic, DNA isolation, gel electrophoresis, RNAse protection assay, restriction enzyme analysis,

transformation, centrifugation, lyses & dialysis sonication

Student Ambassador for Xavier University, Festival of Scholars, Center for Undergraduate Research

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