Customer Service Sales
Resume:
Paul R. Jackson
Franklin, IN 46131
Telephone: 317-***-****
Email: *********@*****.***
PROFESSIONAL SUMMARY:
Mature professional, currently in the finance industry with an extensive background in Operations, Sales, Distribution,
Finance and Personnel management. Goal oriented leader, highly motivated with corporate vision. I am well organized,
punctual and will work hours to complete projects in a timely manner. Competitive, creative and works well under
pressure with minimum supervision.
SKILLS AND QUALIFICATIONS:
Underwriter (DU/LP proficient), NMLS Licensed #62292, Credit analysis, Risk management, Pre-foreclosure sales, Loan
modifications, Loan closer, Processing, Excellent customer service, Sales, Distribution, Warehouse, Fleet, Personnel
management, Union negotiations, P&L review and budgets, Finished goods forecasting, Buyer, Headquarter account
responsibility, Pricing analysts, Trainer, Product introductions, Presentations, Project task force leader, Computer literate,
Account collections, Class A commercial driver.
CAREER EXPERIENCE:
Approved Mortgage Company-Greenwood, Indiana 2/2014-Present
Mortgage Loan Officer
Responsible for originating and closing mortgage purchase and refinance loan transactions. Develop quality working
relations and customer service with new and prior clients as well as realtors.
Nationstar Mortgage-Indianapolis, Indiana 12/2009-1/2014
Underwriter
Responsible for reviewing borrower(s) credit, income, P&L statements, assets, liabilities to decision investor and portfolio
loans for approval. Executed loan closings, maintained above average daily department production goals, consistently
ranked in top 5% in performance.
Aurora Bank fsb-Indianapolis, Indiana (Nationstar Mortgage acquired 7/12)
Underwriter
Responsible for daily pre-foreclosure approvals, secured loan modification and deed in lieu federal certifications, worked
closely with investors, realtors and clients to successfully approve and close transactions and provided excellent customer
service. Consistently rank in top 5% in department monthly production.
Amerisave Mortgage Corporation-Atlanta, Georgia 7/2008-12/2009
Senior Mortgage Sales Representative/ Processor
Responsible for originating and closing mortgage purchase and refinance loan transactions. Develop quality working
relations and customer service with new and prior clients. Consistently rank within the top 25% of revenue producers in
the company. Average monthly production $3.3 million loan volume and 10-12 units while maintain an 82% lock pull
ratio.
Ace Mortgage Funding, LLC-Indianapolis, Indiana 2/2003-6/2008
Mortgage Loan Officer/Loan Manager
Responsible for sales, originating and closings mortgage purchase and refinance loans that exceeded over 400 closings,
consistently ranked within the top 10% of loan officers. Proficient in DO/LP underwriting programs.
Received numerous “Top Producer” awards. I was promoted to a manager training and developing productive sales team.
Paul R. Jackson
CAREER EXPERIENCE CONTINUED:
Homeowners Loan Corporation-Indianapolis, Indiana 5/2001-2/2003
Mortgage Loan Officer
Responsible for sales, origination and closings mortgage purchase and refinance loans. I produced the 2nd highest monthly
revenue income in the company and received numerous quarterly and monthly “Top Producer Awards”. I was recruited
to actively contribute to training module development for new and existing loan officers.
7Up/American Bottling Group-Indianapolis, Indiana 8/1976-5/2001
Operations/Delivery Service Director (Victim of Corporate Downsizing) 3/1995-5/2001
I was directly responsible for efficient delivery of over five million cases of beverages to the central Indiana marketing
territory annually. I managed six managers, a dispatcher and sixty delivery personnel and three distribution facilities, and
also fleet and labor budgets. I participated in union labor negotiations as well as contract enforcement. I surpassed
operating budget for four consecutive years by 8%. I was selected as member of “Acquisition Task Force” for targeted
acquisition companies. Assisted in implementation of acquired companies. I consistently exceeded sales goals, received
numerous bonuses, trip incentives, awards. I was promoted to Delivery Service Director for consistently surpassing job
performance goals and objectives.
District Sales Manager 8/1976-3/1995
Responsible for sales and revenue growth through assigned outside sales force. Account headquarters sales calls,
presentations and entertainment. Pricing and margin recommendations to maintain competitive advantages.
PROFESSIONAL CAREER DEVELOPMENT:
NMLS License #62292
Loss Mitigation Certifications
Countrywide, Fifth Third and National City Training-Indianapolis, Indiana
Public Speaking and Presentations Training-Chicago, Illinois
Personnel Hiring and Developments Training-Saint Louis, Missouri
Americans with Disabilities Act Training-Chicago, Illinois
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