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Customer Service Nursing Home

Location:
Duluth, GA
Posted:
March 10, 2014

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Resume:

BRUCE M. RADMAN

**** ********* *****

Duluth, Georgia 30097

770-***-****

678-***-**** cell

Qualifications for ADMINISTRATIVE/OPERATIONS/REGIONAL MANAGEMENT

PERSONAL PROFILE

Highly motivated professional with 18 years experience as a nursing home

administrator combined with 20 years of experience in management.

AREAS OF EXPERTISE

*Operations Management *Acquisition Startup *Budget

Adherence

*Negotiations *Personnel Supervision

*Regulatory Compliance

PROFESSIONAL EXPERIENCE

SAINT SIMON'S HEALTHCARE 10-2009 - Present

Regional Manager

Oversaw Assisted Living Communities in the Southeast US

Responsible for getting acquisitions licensed by the various states

Oversaw Capital Building Renovations

Responsible for Capital Purchases

SUNRISE SENIOR LIVING 10-200*-**-****

Executive Director

Eden Brook of Dunwoody Senior Assisted Living Community

IDI GROUP/MASCO

BUILDERS SPECIALTIES 6-200*-**-****

(Management in the Garage Door Department

(Initiated Inventory Control System

(Initiated safety audits and by-monthly safety meetings

(Marketing & Customer Service both in person and by phone

(Initiated & set up new Service Company

INDEPENDENT CONSULTANT 7-2001 - 10-2008

(Consultant to facility to help gain Medicare & Medicaid Certification

(Served as Interim Administrator for four facilities

(Initiated professional employee incentive program

FIVE STAR QUALITY CARE, INC. Marietta, GA 6-1999 - 7-2001

AUTUMN BREEZE HEALTH CARE CENTER, 109 Beds

Administrator

(Instituted professional activities program

(Negotiated professional therapy program

Executive Director of Operations

Responsible for overseeing the Georgia Operations for Five Star Quality

Care

(Negotiated professional contract therapy program for four facilities

in Georgia including a part B program

( Instituted and oversaw a total remodel of four Georgia facilities

BRUCE M. RADMAN

Page 2

Interim Administrator 3-1996 - 6-1999

PARKWAY MEDICAL CENTER, TCU. 45 Beds, Lithia Springs, GA

(Four month contract to close unit due to PPS

WELLSTAR PAULDING NURSING CENTER, 179 Beds, Dallas, GA

(Improve reputation and get facility back on track following major

resident abuse incident

CAPITOL CARE MANAGEMENT COMPANY, 100, 116, 110 Beds, Atlanta, GA

(Administrator of three facilities to help correct both survey and

management issues

PRUITT CORPORATION, 112 Beds, Toccoa, GA

(Helped bring facility back into compliance after major substandard

survey

MANOR CARE HEALTH SERVICES, 134 Beds, Decatur, GA 5-1997 - 5-1998

Administrator

(Instituted off site Part B Therapy Program

(Renovated Alzheimer Unit

CMA, Geneva, OH 1- 1987 - 12-1991

Administrator

Responsible for all operations management including budget adherence,

personnel supervision, accounts payable/receivable, purchasing, and federal

and state regulatory compliance. Also provided all marketing for the

company.

1. Introduced employee incentives programs and various new programs to

better serve the residents

2. Opened new market by joining the state and local association and

becoming actively involved.

3. Conducted total marketing and public relations for nursing home to

maintain maximum occupancy.

4. Currently licensed as nursing home administrator in the state of

Georgia.

5. Licensed nursing home administrator in training preceptor in the state

of Georgia

GEORGIA NURSING HOME ASSOCIATION

(Vice President - Metro Council 2001 &2002

Member of the following GNHA Committees

(Membership Services

(Legislative

( Regulatory

BKR, Incorporated, North Randall, OH 1992 - 1993

Owner

Responsible for all operations of the business. Duties included inventory

control, ordering, and all accounting functions.

EDUCATION

Lake Erie College, Painesville, OH

Bachelor of Science in Business Administration

LICENSES

Nursing Home Administrator,

Georgia & Alabama



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