Rose Cruz
**** *.*. ****, ******** City, OK *****, 949-***-****, **********@*****.***
SUMMARY OF QUALIFICATIONS
Goal-oriented Real Estate Professional. Self-confident, and poised in
interactions with customers through persuasive negotiations and closing
skills.
EDUCATION, AFFILIATIONS, LICENSES
Bachelor of Arts, Media and Multimedia Arts, National University, Costa
Mesa, CA
Software Skills: M/S Word, Excel, Outlook; Quicken, QuickBooks, Adobe
Acrobat
Member: Orange County Association of Realtors, N.A.R., C.A.R., Multiple
Listing Service California Licensed Real Estate Agent; Certified Green Real
Estate Professional (CG-Rep); Certified Credit Smart Counselor
PROFESSIONAL WORK EXPERIENCE
Realtor
Keller Williams Realty, Mission Viejo, CA August 2009 - Present
First Team Real Estate, Laguna Niguel, CA Part-Time, August 2008-
August 2009
. Prospect, and meet clients for consultations, viewings, and
negotiating offers.
. Correspond with Lender, Escrow, Title Rep, Agent, and Contract
Administrator.
. Process contracts, counter offers, disclosures, addendums,
inspection reports.
. Meet with property and termite inspectors to review reports for
potential repairs.
. Closed 13 residential sales, and 11 leases, volume $5,865,940. One
active lease listings
. Assisted listing agent selling and leasing at The Plaza Irvine 3
high-rises, in 2011.
. Sold homes in Orange, Los Angeles, San Diego, and San Bernardino
counties.
. Obtain buyer and seller database from open houses, referrals, ads,
cold calls.
Residential Sales Specialist
TYCO/ADT Security Services, Inc., Anaheim, CA August 2006 to December
2009
. Met with homeowners to evaluate and recommend security needs and
equipment.
. Presented benefit features, and advantages of products and services.
. Sold alarm sensors, motion detectors, cameras, smoke and CO detectors.
. Achieved highest revenue per unit over a nine month period in 2007, and
July 2009.
. Exceeded target goal by 65% for four consecutive months in 2008.
. Surpassed quota on conversion accounts by 15%.
Account Manager
W. Brown & Associates, Insurance Brokers, Irvine, CA May 2003
to May 2006
. Managed commercial and residential accounts averaging $600,000 in monthly
premium.
. Determined the degree of risk, value and condition of the property, and
financial status.
. Proposed pricing and commission, and set up new accounts and billings.
. Presented and sold group programs to 100 agents, resulting in a 20%
increase in profits.
. Processed audits and disputes, and collected an average of 15% in
additional premium.