James Lynch
Healthcare Executive
*********@*****.***
Summary
Professional Services Healthcare and Organizational Development Executive. Often requested to provide
thought leadership and expertise on any number of healthcare operations related topics. Deep knowledge and
experience in Healthcare, Executive Administration, Human Resources, and Federal Health matters.
Outstanding track record of leadership and proven performance with enumerable results oriented
accomplishments in a vastly diverse array of healthcare environments. Excels at strategic planning.
Programmatic and process management advisory expert has provided insightful guidance recurrently to myriad
healthcare systems. Holistic understanding of systemic healthcare issues. Works collaboratively to find
solutions. Passionate, perceptive, and detailed oriented problem solver. Strong competencies in leading change
management, Health IT, and developing innovative and transformation business solutions. Acknowledged
exceptional public speaker and panelist. Certified leadership/management educator/facilitator.
Experience
Senior Program Manager at Deloitte
December 2012 - Present (1 year 4 months)
Mobile Health Solutions - Handpicked by leadership to lead the Federal Health mHealth Initiative building it
from the "ground up." Acknowledged mHealth subject matter expert - sought out to provide advice and
support leaders across the firm and at client sites in matters relating to mobile healthcare solution. Innovation
Leader working with client leadership to develop strategies for long term success involving innovative
processes, policies and modalities. Consulted with numerous clients team to identify the obstacles and
propose solutions around infrastructure, architecture, privacy and security and end user adoption for mobile
solutions.
mHealth Initiative guidance, planning and development - Provide guidance, organization, and project
planning expertise to federal and commercial health leadership on matters relating to mobile health. Working
with client engagement teams to establish mobile enterprise-wide strategies and plan for potential sales
growth. Developed of mHealth “Point of View” (POV) documents. Project Set up – budget, tracking tools,
senior leadership reporting tools and processes. Working closely with HIT leadership to ensure the initiative
is “on-track” and growing.
Lead presenter for account team mobile solutions/business development sessions for over 17 client teams.
Authored mHealth articles, and participated in a number of executive panels, presentations and interviews on
mHealth matters. Working collaboratively with client teams and Deloitte Digital to expand brand knowledge
and capabilities beyond the federal space.
Federal client meetings and mobile business methodology development. Responsible for out-reach to
potential mHealth technology partners, getting them cleared to discuss potential client opportunities.
Providing mHealth guidance and leadership for State and Local Adult, Child and Family Services (ACF)
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mobile health solutions.
Specialist Leader (Senior Manager) at Deloitte
April 2008 - Present (6 years)
Specialist Leader/Senior Program Manager for myriad work streams in federal health including
organizational communications, TRICARE Management, Veteran's Affairs Joint Health Care Operations,
Clinical Advisory Boards, and most recently Mobile Health (mHealth) efforts.
Healthcare Administration at US Navy
February 1993 - April 2008 (15 years 3 months)
Human Resources Senior Manager - acknowledged expert in clinical and non-clinical Personnel
Management. Working with the Corps Chief’s (Admiral’s) Office was responsible for enterprise-wide
management of over 2700 positions around the world in over 32 medical specialties.
US Naval Healthcare Clinics and Medical Organizational Leader -Expertise in Human
Resources/Organizational Change Management, Operational
Excellence/Advisory Executive. Medical and Clinical Programs. Vast expertise in designing, developing,
reorganizing and implementing several systems, policies and programs on a national level.
Chief Operating Officer, Naval Medical Clinic, Quantico, Virginia - Responsible for day to day
leadership/operation of an acute care clinic and two satellite clinics that provide comprehensive acute care to
100,000 eligible patients. Had administrative responsibility and oversight of seven departments to include
Managed Care, Human Resources, Patient Administration, Facility Operations, Materials Management,
Logistics, Staff Education, and Information Management.
Skills & Expertise
Management Consulting
Business Process Improvement
Business Transformation
Business Analysis
Strategy
Business Strategy
Mobile Health
Healthcare
Transformational Leadership
Innovation Consulting
Healthcare Operations
Thought Leadership
Strategic Planning
Management
Program Management
Leadership
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Education
Central Michigan University
Master of Arts (MA), Health Services Administration
Creighton University
Bachelor of Arts (B.A.), Organizational Communication, General
Interests
Family, reading, running, open source software, 3d design/graphics and web development, mentoring leaders
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James Lynch
Healthcare Executive
*********@*****.***
Contact James on LinkedIn
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