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Customer Service Sales

Location:
Bowling Green, OH
Posted:
March 10, 2014

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Resume:

KELLY M. KLINE

**** *. ********* **.

Shreve, OH 44676

330-***-****

PROFESSIONAL EXPERIENCE

*/** ** **/** Frontz Drilling, Inc., Wooster, Ohio - Receptionist / Accounts

Receivable Clerk

10/11 to 4/13 Wayne Health Medical Supplies, Wooster, Ohio -

Receptionist / Sales

10/05 to 9/09 NAPC, Wooster, Ohio - Page Reprint Services

4/01 to 10/05 ProQuest Business Solutions - Human Resources Assistant &

Receptionist.

12/99 to 3/01 Calais Fine Portraiture, Wooster, Ohio - Sales

Representative/Receptionist

1/99 to 11/99 Ohio AAA (Auto Club), Wooster, Ohio - Travel by Car

Counselor/Receptionist.

PERSONAL QUALIFICATIONS

Exceptional interpersonal and public relation skills

Conscientious, high-energy, self-starter who takes great pride in work

Customer Service/Receptionist duties including; receiving incoming calls, filing, data

entry of customer and personal information, maintenance of several appointment

books, cash register experience

Able to meet tight deadlines

Solid experience in speech and public speaking

Accounts Receivable

RELEVANT COURSEWORK INCLUDES

Problem Solving Skills and Sales Techniques

Knowledge of Basic Computer Skills in Various Programs

People Soft Training

QuickBooks Training

Sabre Travel Information Network

Manual Airline Ticketing

Travel Agency Functions

Typing 35-40 wpm

Guest Accounting

Hotel Front Desk Procedures

EDUCATION

1998 Graduate of Southeastern Academy of Travel & Tourism, Kissimmee, Florida

1996-1997 attended Ashland University, Ashland, Ohio; studied Elementary Education

and Social Work

1996 Wooster High School Graduate

References Available upon Request



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