Customer Service Medical Assistant
Resume:
LaTeshia Danner
Fairfield, Alabama 35064
Home: 205-***-****
Email: **************@*****.***
Career Objective
To obtain a position as a Medical Assistant with a progressive company where my education and eagerness for
growth will be utilized.
Education
Fortis Institute
Medical Assistant Specialist
Birmingham, AL
Virginia College
Medical Assistant
Birmingham, AL
Volunteer Work
Provided community service at the Legacy Nursing Home as part of my education to graduate. My service
included activities such as painting patient’s nails, transporting patients to church or activities at the nursing
home.
In the past, I also assisted my aunt by caring for my great-grandmother. She needed my assistance with
everyday living needs and medication management.
Applied Skills
Clerical Medical Terminology
Appointment Scheduling Medical Manager
Insurance Billing and Coding Microsoft Word
Perfect Collections
Medical Terminology Microsoft Word 97 2000
Appointment Scheduling Type 30 WPM
CPR Certification
Insurance Billing and Coding
Work Experience
G4S Secure Solutions 08/2013- Present Birmingham, AL
Security Guard
- Enforce company policy when things are out of order
- Patrol the building’s
- Control situations
- Inspect the buildings
American Citadel 01/2013 –08/2013 Birmingham, AL
Security Guard
- Check truck drivers in and out upon arrival and departure
- Process all documents pertaining to employee freight
- Advise by phone the proper location for unloading
- Enforce company policy when things are out of order
06/2009 - 06/2011
Baptist Heath System Birmingham, AL
Communication Operator
- Provided outstanding customer service and customer satisfaction
- Efficiently answered multi-line phones
- Accurately worked under pressure
- Team player
Baptist Health System 06/2009 - 06/2011 Birmingham, AL
Dietary Aide
- Assisted with preparation of patient’s meals
- Maintained work area to health department and OSHA standards
- Demonstrated a willingness to help cultivate a team environment
- Team player
Dauphin Manor 05/2007 - 11/2007 Harrisburg, PA
Dietary Aid
- Followed different menu requirements specified by the staff to ensure the
proper grade of food went to the right patient
Maintained the sanitary and safety procedures in the kitchen
-
- Precisely maintained and tracked the inventory
- Team player
Wal-Mart and K-Mart 04/2005 - 07/2006 Harrisburg, PA
Stocker/Clerk
- Accurately stocked merchandise for department heads to pick up
- Responsible for matching stock with shipping labels to insure merchandise ordered was received
- Provided outstanding customer service and customer satisfaction
- Balanced cash drawer daily
- Maintained the appearance of work area
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