GLORIA A. JONES
Baltimore, Maryland 21239
************@*******.***
I am
I am a stylish and unique professional skill in relaying information to the general
public. I am reliable in delivering news to the internal and external public. I am
strong ability to work with team members in creating and developing new ideas
and efficient in solving complex issues.
• Fluent in written and verbal • Solid knowledge in MS Word,
communication. MS Excel, PowerPoint
• Ability to deal with all types of • Strong ability to do multi-
customers tasking activity.
• Good interpersonal skills • Quick in mathematical
• A license CDL driver operation.
(endorsements P, air-brakes, S) • Outstanding analytical skills.
PROFESSIONAL BACKGROUND AND ACCOMPLISHMENTS
Communications
• Implemented programs to promote transportation products and services
• Able to learn new strategies and ideas to make product and services more
responsive to the needs of citizens.
• Informative with marketing programs by researching organizational groups.
• Promote local and special events to increase new products and services.
• Increase public’s awareness including AMBER alert and Public
Announcements Services offered to citizens.
• Communicate two-way radio and phone devices.
• Attend seminars and trainings for skills and ability improvement.
• Explain or demonstrate how the job provides services and illustrate plan
strategies.
• Follow company rules and policies laws regulation to deliver excellent
courier service to the public.
• Active participant in team projects to rendered services to the public.
• Improve communication tactics to attract more customers.
Mechanically inclined and knowledge of various shop tools.
•
Help in resolving communication problems.
•
Provide support and materials during management discussions.
•
Research new solutions to improve public courier services.
•
Perform other duties directly by management.
•
EMPLOYMENT HISTORY
Driver 1, Baltimore Public Schools Transportation, Baltimore, MD. (2012-2013)
Field Operations Technician, Kineticom Inc., San Diego, CA. (2011-2011)
Shuttle Driver, Towne Park, Annapolis, MD. (2011-2011)
Bus Driver, Durham School Services, Rosedale, MD. (2008-2009)
Waste Truck Driver, Baltimore City Solid Waste, Baltimore, MD. (2006 -2008)
Bus Driver, Barber Schools Transportation, Baltimore, MD (2004-2006)
Bus Operator, Mass Transit Administration, Baltimore, MD (1996-2002)
A&P Bakery, Baltimore, MD (1991-1994) production worker
EDUCATION
High Diploma, Walbrook Senior High School, Baltimore MD. (1981-1984)
General Studies, CCBC College, Baltimore, MD (2012-present)
COMMUNITY CLUB/MEMBERSHIP/AFFLILATIONS
Neighborhood Association
NACCP
National Safety Council
References: Available upon request