Customer Service Home Health

TAMMY COOPER

** ******* **** *****, ******* Ca **544 510-***-****

********@*******.***

OBJECTIVE

To obtain a position with a company that will allow me to demonstrate my professional friendly

customer service and excellent safe driving skills.

QUALIFICATIONS

Class B driver with passenger endorsement

Air brake permit

First Aid and CPR certified

Current medical green card

PROFESSIONAL EXPERIENCE

Shuttle Bus Driver

TLG Transportation Newark, CA 11/13 to Current

Operate 21 passenger shuttle bus on a daily scheduled route from Biomed Research Center

facility to Bay Area Rapid Transit (BART) during high commute hours. Perform daily pre-trip

and post-trip inspections as required by law. Report all maintenance issues to management. Keep

record of passenger numbers and record in log book as required. Exercise judgment and operate

under time pressure while following all traffic regulations.

Home Health Care Aide

In Home Support Hayward, CA 12/12 to 11/13

Assist elderly parents by providing care with daily personal hygiene, medication and exercise.

Monitor and be a liaison with Dr’s office regarding physical and mental condition, medication

and physical therapy and nutrition. Provide housekeeping, laundry, food shopping and

preparation of meals. Maintain bookkeeping for accounts payable and receivable each month.

Teach family members the appropriate ways to lift, turn, and re-position patients. Responsible for

teaching physical therapy and how to record current medical condition in patient charts.

Transportation Operator

A Para transit Hayward, CA 06/11 to 11 /12

Transported passengers to various appointments in Para transit shuttle bus vehicles.

Knowledge and the ability to apply sensitivity while interacting with passengers with special

needs and disabilities. Perform daily pre-trip and post-trip inspections.

Stay At Home Mom Hayward. CA 07/10 to 05/11

Prepared meals, balanced household finances, transported children to and from activities.

Performed all household responsibilities such as laundry, gardening, cleaning, etc.

Supervisor/Shuttle Driver

Fast track Oakland, CA 04/08 to 06/10

Responsible for preparing and implementing shift schedules, employee trainings, lunches/breaks

and vacations.

Conducted meetings and conference calls with other departments within the company to

collaborate on ideas to expand and reach company goals, sales and service margins.

Responsible for completing all necessary shift reports and random employee ride along to

insure company safety policies and procedures were being performed on a daily basis by each

employee.

EDUCATION

Chabot College Hayward, CA 01/10 to 12/12

VOLUNTEER WORK

Eden West Hospital Hayward, CA 09/10 to Current

Eden Youth Center Hayward, CA 09/10 to 06/12

Boys and Girls Club Hayward, CA 01/04 to 08/06

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