Medical Engineer
Resume:
Maria LLacuna
Las Vegas, NV 89169
Summary of Qualifications
Patient Services Representative, a medical scheduler and front desk clerk with 7
years experience. Consistently meet or exceed the benchmark of patient services
representative, scheduling and as a medical front desk clerk. Always willing to
work on any projects or assignment. A quick learner in any new steps or procedure.
A team player working with minimal supervision
Work Experience
Desert Orthopaedic Center, Las Vegas NV November 2012 to
present
Patient Services Representative/Front Desk Clerk
*Creating patients charts to the IDX/EMR System, verifying insurances for
eligibilities and benefits, scanning medical forms, id’s and insurance cards.
Checking in patients and collecting monies due. Prepping patients charts and
scheduling patients. Routing telephone calls and taking messages for medical
assistants.
Clinical Neurology Specialist, Las Vegas, NV July 2012- August
21,2012
Front Office/Check Out/PBX Operator
*Checking in patients, scanning picture id’s, insurance cards and
paperwork in the Intergy, collecting co-pays.
*Taking messages from patients that needs assistance about their health issues,
taking prescription refills and sending it to task for medical assistants to resolve
their patients issues.
*Closing Journal at the end of the day.
Shepherd Eye Center, Las Vegas, NV March 2007-July
2012
Front Desk Clerk and Medical Scheduler
*Checking in patients, scanning insurance cards and entering referrals
*Checking patients charts and files and making sure the information given is
accurate
*Scheduled irodotomy surgery
*Obtaining VSP and Medicaid authorizations
*Micro manages cataracts and glaucoma doctors schedule for the day
*Knowledge of EMR/EPM application
Gold Coast Hotel and Casino, Las Vegas, NV 2003-2007
PBX Operator
Routing, answering and directing multi telephone line system to individual
departments and hotel guest rooms. Assisting guests with all incoming and
outgoing calls, paging overhead, beeping casino personnel and taking messages for
Casino Executives. Setting wake up calls for hotel guests and casino employees.
Dispatching engineer calls and paramedics for medical emergencies.
Orleans Hotel and Casino, Las Vegas, NV 10-2003-2004
PBX OPERATOR
Handling and directing multi telephone line system to individual departments and
hotel guest rooms. Assisting guests with all incoming and outgoing calls, paging
overhead, beeping casino personnel and taking messages for Casino Executives.
Setting wake up calls for hotel guests and casino employees. Dispatching engineer
calls and paramedics for medical emergencies.
CENTRAL CREDIT LLC, Las Vegas, NV 5-87-2003
Senior Credit Clerk
Relief supervisor for 15-20 operators, trained new employees, various paperwork
such as posting debit and credit items, filing, record keeping and maintaining
secrecy. Knowledge of bank and credit reports. Monitoring credit clerks through
symposium system network, checked log pages on a daily basis in a call center
environment.
ACHIEVEMENTS
15 years of service
Employee of the month, 1997
One of the top producers in the department
EDUCATION
St. Joseph’s College, Philippines
Secretarial, 1981
Contact this candidate