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Customer Service Management

Location:
Lacey, WA
Posted:
March 09, 2014

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Resume:

Jasmin Browning

HOME ADDRESS

**** **** *** ******

Spokane Valley, WA 99206

USA

Resume

PHONE

509-***-****

EMAIL

*.********@*******.**

Relevant Experience

GENERAL MANAGER OF JEWELER ANNE KORN RINGE, STUTTGART, GERMANY; AUG

2011 – DEC 2013

Business Reengineering; Human Resource; organization; planning; staffing; controlling; leadership;

responsible for complete run of show; hiring; scheduling; training of staff; customer service supervisor;

innovation and project management, i.e. fairs, joint venture projects.

PORTLAND CHILDREN’S MUSEUM, PORTLAND, OREGON, USA: GRADUATE

INTERNSHIP; NOV 2010 - JUL 2011

Non-profit organization; full-time performing tasks within all departments of the Museum; supporting

directors and managers; responsible for data documentation, collection, evaluation, and dissemination;

website development and publication; researches for various topics; exhibition planning; special event

support; networks for the Museum; collaborates and works with different associations; fundraising;

highly contributes to advertising; planning and realization of exhibits; guided tours for adults and

children.

STAATSGALERIE STUTTGART, STUTTGART, GERMANY: ART INTERNSHIP;

MAR 2009 - JUN 2010

Organizing and revising current and new art (i.e. Wuerttembergica graphics), art files and records;

collaborating with colleagues and artists for up-coming exhibits; assisting in show room set up; displaying

team-oriented enthusiasm on a day-to-day basis.

Education

MASTER OF SCIENCE, UNIVERSITY OF HAGEN, GERMANY: GENERAL MANAGEMENT;

MAR 2012 – FEB 2014

Certified Manager; 2 year graduate degree with final thesis; International Management, Strategic

Planning, Organization and Leadership, Organizational Behavior, Business Management and Human

Resource Management, Quantitative Aspects of Human Resource Management, International Marketing,

Network-based Information Systems, Project Management, Macro-context for Management,

International Crisis Management.

MASTER OF ARTS, UNIVERSITY OF TUEBINGEN, GERMANY: HISTORY OF ARTS; APR

2004 – SEP 2010

Art Historian; six year degree with final thesis; History of Arts, Classical Archaeology, Modern History.

General Study at one of Germany’s Elite Universities (University of Tuebingen).

SUICIDE PREVENTION SUPERVISOR, ARBEITSKREIS LEBEN STUTTGART, GERMANY,

OCT 2007-MAR 2009

Psychological and Suicide Crisis Prevention Coaching. Participated in weekly meetings with suicidal

teenagers to discuss alternative actions and planning for future improvement; planning of suicide and

depression public awareness programs to counteract such issues; weekly supervision.

Languages

GERMAN mother tongue; ENGLISH fluent; FRENCH basic; SPANISH basic; ITALIAN basic

Skills

MS OFFICE Word, Excel, PowerPoint, Outlook; WEBSITE DEVELOPMENT HTML

Referrals

REFERRALS available upon request



Contact this candidate