Customer Service Data Entry

Rizwana Ali

**** ****** ******-*******, ** *****-510-***-**** or 209-***-****

Email: ************@*****.***

Summary of Qualifications

Exceptional leader with talent selling design, quality, service, and value over price. Proven revenue

generator in all market conditions. Technically savvy. Demonstrated ability to build new territories and

expand opportunities within existing client base. Oustanding relationship building, training, and

presentation skills. Intelligent, articulate, and driven to succeed.

Core Competencies

Strategic Planning Medical Sales Client Relationship

In-Service Training Client Needs Assessment Market Analysis

Profit & Loss Management Revenue Worksheets Negotiation

Professional Experience

Paypros, Newark, CA 05/2013-Present

Inside Sales Support-Sales Department

Making cold calls to merchants.

Follow up calls on applications.

Data entry.

Filing and receiving paperwork.

Dictated letters/memos, filed, completed loan officer duties.

Daughters of Charity Healthcare Systems, Redwood City, CA 01/2013-03/2013

Patient Financial Representative-Business Office

Claims inquiry.

Follow ups calls to insurance regarding payments.

Made appeals to insurance companies regarding insurance benefits and claims.

Data entry

Filing and receiving patient paperwork.

Dictated letters/memos, filed, completed loan officer duties.

ST. Rose Hospital, Hayward, CA 06/2002-11/2010

Medical Collector-Business Office

Manual and Computerized accounting for medical patients.

Data entry for charge tickets.

Made appeals to insurance companies regarding insurance benefits and claims.

Created general ledger for accounts.

Billing.

ST. Rose Hospital, Hayward, CA 06/2005-11/2010

Commercial Contract Collector-Business Office

Completed revenue worksheets, including batches for payments received from insurance

companies to balance payments received.

Followed up on claims that were delayed on payments for insurance companies.

Cashiering and petty cash.

Calling on other insurance companies for payments

Billing.

Data entry and filing.

ST. Rose Hospital, Hayward, CA 06/2002-11/2010

Registration Clerk-Patient Admitting Department

Admitting patients into hospital services.

Filing and receiving patient paperwork.

Arranged patient appointments with necessary physicians.

Provided great customer service that required any medical attention.

Menlo Medical Clinic, Menlo Park, CA 03/2004-06/2002

Payment Applications-Business Office

Processed billing and payments received.

Cashiering and petty cash

Responsible for administrative functions such as filing, data entry, and visitor relations.

Filed and prepared charts, prepared Super Bills for Medical Billing Department.

Moxie Magazine Co., Hayward, CA 10/1998-02/2001

Office Manager

Completed errands that required bank deposits and transfers.

Responsible for payroll processing.

Supervised staff and managed daily operational duties.

Worked on daily worksheets addressing profits.

Making phone calls to clients regarding sales and profits.

Computer Skills

Typing speed 80wpm - WordPerfect - Microsoft Word

Excel - Powerpoint presentations - S&S Data Link

Salesforce - Masterlink Program A-4 - Pycis System

Education

Heald Business College, Hayward, CA

Associate of Arts: Science Degree in Medical Administration, 1997

Qualifications

Dependable and hardworking

Ability to follow instructions and complete work thoroughly.

Capable of working fast paced environments multi-tasking and critical time management.

Communicate efficiently with other co-workers with office-like professional etiquette.

References

Available upon request.

Contact this candidate