Manager High School

Octavio J Castellanos

832-***-**** ***********.****@*****.***

Highly organized and detail oriented professional extremely self motivated, ready to take on new

knowledge in a growing organization.

Skills:

Proficient in all Microsoft Suite Programs

Advanced knowledge of Skiptacing

Knowledge with: Accurint, Lexis Nexis, Fast Data, and Tlo

Bilingual; Spanish and English

60wpm 826kpm

Experience:

Brachfeld Law Group Legal Collector

February 2013 - Current

Collected on Legal accounts such as: mortgage, bank card accounts, pre legal and post judgment

accounts. Processed settlements out of court with obtaining judgments, sending consumers default

packages, and filed liens.

Syncom Collector/Team Lead

November 2011 - December 2012

Collecting on charged off auto deficiencies, and past due car payments prior to repossession. Partnered

with companies as: Honda Financial, GMAC, Nissan, Hyundai, Santander, and Ford. Assisted team with

achieving monthly budgets. Helped incorporate the building of dialer campaigns and placing the correct

accounts to collectors. On average I was able to collect $ 56,000.00 gross dollars per month.

Law Office of Richard Clark Collector

March 2009 – October 2011

Collected on high balance accounts such as credit cards, bank cards, student loans, mortgages both pre

legal and judgments. Heavy data entry, processed payments and sent out pay off and payment

arrangement and settlement letters.

Automated Collection Inc Collection Department Manager

March 2008 - January 2009

Responsible for interviewing new hires, and making department schedules based on daily goals and

budgets. Maintained files current and monitored phone calls for compliance to make sure collectors where

following FDCPA. Made campaigns and wip's form distribution files to gain new business. Strategized

plans to help team members meet their monthly quotas, created monthly reports for clients based on

information requested.

Education:

New Beginnings Christian Academy High School Diploma

GPA: 3.77 Out of 4.0

References

Available upon request

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