Customer Service High School

**** ******** ***** ***** 210-***-****

San Antonio, TX 78260 ************@***.***

KERI SCHUYLER

Education 2010-2014 University of Texas at San Antonio, San Antonio, Texas

*Bachelors in Business Graduating May 2015

2004-2006 San Antonio College, San Antonio, Texas

*Associates in Business

2000-2004 Ronald Reagan High School, San Antonio, Texas

*High School Diploma

Experience

March 2010-2014 Allstate Insurance

San Antonio, Texas

Agent

Issued, managed, corrected, changed, and reviewed clients

insurance policies (auto, life, health, house and business)

Data entry and claim analysis

Processing of insurance claims

Responsible for checking damages, time, and accuracy of claim

Finalizing claim

Facilitate timely reimbursement of insurance claims

Acquire problem solving skills, precise customer service,

organization and attention to detail.

Provide customer advice of my professional opinion

Bookkeeping, filing, advanced computer skills and precise

organization.

Worker’s compensation

October-2008- 2011 - Prudential Classic Realty,

San Antonio, Texas

Realtor

General receptionist duties as Intern in Realty Office

Graphic design of flyers, advertisements & bulletins

Website development & management

Knowledge of government and federal laws and regulations

Supply ordering & scheduling

Taking detailed meeting minutes (3 times per week)

Managed 1250 client database

Held open houses for the public

Gained and managed home listings

Responsible for dues, fees, and commission

Property management

November 2004-May 2009 Time Warner Cable

San Antonio, Texas

Human Resources/Sales

Manage money & balanced sales after each work period.

Weekly payroll and distribution of employee checks. (2270

employees)

Knowledge of government laws and regulations

Ensure customer satisfaction.

Review resumes.

Hiring and termination of employees.

Interview potential employees.

Responsible for common company issues (finances, employee and

client satisfaction, company grounds, technical malfunctions,

employee orientations.)

1214 Midnight Drive Phone 210-***-****

San Antonio, TX 78260 ************@***.***

KERI SCHUYLER

General receptionist’s duties. (Bookkeeping, filing, organization,

advanced computer skills…)

Employee and customer complaints and compliments.

Scheduling management meetings and yearly conventions.

Keep track of each employee and the management they are under

Maintain professional long lasting relationships with other

companies.

Monthly reports and summaries to upper management.

Employee benefits’.

Worker’s compensation

Program Proficiency

Typing 80-90 wpm

Microsoft Word Expert

Microsoft Excel Advanced

Microsoft Publisher Advanced

Microsoft Outlook Advanced

Microsoft PowerPoint Expert

Volunteer Worked with Elf Louise, SAM shelter, Teen Challenge, Woman at the Well

Experience Ministries, Shattered Dreams, Vacation Bible School, and Peer Tutor

Assistant.

References

Ramon Campo - Owner - Republic Of Texas, Phone # 210-***-****

Irene Allen - Family Friend/NEISD Vice Principal – North East

Independent School District, Phone # 830-***-****

Virginia Quinn – Neighbor/ City of San Antonio Phone # 210-***-****

Jane Hevissy – Financial Advisor, New York Life

Phone # 210- 884-2234

Ruben & Mary Solis – Realtors Keller Williams Realty,

Phone # 210-***-****

1214 Midnight Drive Phone 210-***-****

San Antonio, TX 78260 ************@***.***

KERI SCHUYLER

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