Customer Service Office Assistant

Rachelle Payoute

DORCHESTER, MA

**********@*****.*** - 857-***-****

Seeking an Administrative support position where my professional work experience, training/education,

computer skills, and solid track record of customer service will be best utilized.

Summary of Qualifications and Relevant Skills:

Clerical Experience: 10 years of typing, PC data entry, preparing and filing client folders, preparing

spreadsheets, working with multi-line phone systems, and operating various office machines.

Customer Service: 8 years experience in taking care of customers needs, and wants in a time efficient and

positive driven results' manner.

WORK EXPERIENCE

Store Manager/Key Holder

Salvation Army Store - Brockton, MA - 2009 to 2012

Brockton, MA

Store Manage/ Key Holder

Opening and closing of store; Bank deposits; Bank run; Paper work; taking in Donations;

Overseeing merchandise that coming in and off the trucks; cleanliness of store; Training new employee

Office Assistant

Unitarian Universalist Women Federation - Boston, MA - 2007 to 2009

Data Entry; Monthly Financial Statements; Mailing

Processing checks and credit cards; Filling clients Documents

Cashier

FanZone & Sport Services - Boston, MA - 2002 to 2007

Stocked merchandise; Totaled amounts in register; Maintained cleanliness of store

Office Assistant

Fleet Bank- Retail Foreign Exchange Department - DORCHESTER, MA - 2001 to 2001

Organized and filed client folders; Verified checks for clients from different countries

Office Assistant

Fleet Bank- Treasury Department - Boston, MA - 2000 to 2000

Prepared spreadsheets; summarized clients financials; Organized client folders in bank vault

Provided general administrative support as needed

Junior Achievement/Urban Enterprise Project

Academy of Finance - Boston, MA - 1999 to 2000

developed and managed a business entity:

Accounting: Learned how to reconcile bank statements; post figures from general ledger to general journal,

complete payroll register form and quarterly earning records for employees

Economics: Studied influences on supply and demand and economic indicators such as GDP, employees rate

inflation and deflation

Office Assistant

Fleet Bank - Private Banking Finance Department - Boston, MA - 1999 to 1999

Prepared folders containing wills for the law office, and typed legal forms for signature

Provided other general administrative support as needed.

EDUCATION

BS in Business Management

Cambridge College - Cambridge, MA

2010

Business Administration

Continental University - Atlanta, GA

2004

Accounting

Bunker Hill Community College - Boston, MA

2001 to 2003

ADDITIONAL INFORMATION

Computer Skills: MS-Word, Excel, PowerPoint, CC Mail, and the Internet

Personal Traits: Analytical, Dependable, Reliable, Detail Oriented, and Flexible.

Multi-tasking: Highly adept at handling several tasks while maintaining continuity in the work place.

Innovator: Continually looking to impact the ' Bottom Line' by working ' Smarter not Harder'.

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