Project Manager

Luis E. Ferrer

***** ***** **** ** # ****

North Miami, FL 33181 E-Mail: ***********@*****.*** Mobile: 561-***-****

PMP * IT STRATEGY * ENTERPRISE ARCHITECTURE * ITIL * TOGAF * CobiT * MBA

PROFESSIONAL PROFILE

• An accomplished MBA-educated, IT Professional with more than 20 years of experience in consulting, IT

Strategy, Enterprise Architecture, program management and team building

• More than 17 years of experience in project management using world class methodologies to manage the

delivery of business solutions - Plan, Analyze, Design, Build, Test and Deploy

• International experience in LATAM, (Mexico, Brazil, Venezuela, Colombia, and the Caribbean)

• Professional with the business savvy that builds and maintains profitable relationships with pears, vendors

and clients

• Experienced leader proficient in recruiting, staff development and team building

• Bilingual English and Spanish – speak, read and write

PROFESSIONAL EXPERIENCE

Accenture, November 2004 – September 2013

Senior Manager - Accenture Technology Consulting

• Provided IT Strategy advice to CIOs of mayor enterprises and designed transformation programs that

helped organization unlock value through technology

• Implemented PMOs and lead complex IT/Business projects involving processes and technology

• Hire, mentor and coach Consultants and Project Managers to grow the Technology Consulting practice

• Responsible for delivering a 20 month Enterprise Architecture project with a 42 people team

• Lead regional implementations in the consumer goods companies like AB-InBev, Alpina, and Nestlé.

Skills: Program Management, IT Strategy, Enterprise Architecture, TOGAF, IT/Business Transformation

Neoris, November 2001 – February 2003

Solution Leader and Business Lifecycle Manager

• Hired and coached Consultants and Project Managers, improving engagements’ quality and P&L

• Established alliances with 3er parties to supplement our offering, increasing our revenue potential.

• As a member of the PMI, actively prompted best practices, such as the PMBOK and standards for

excellence in project management and supported the creation of a PMO

• Guided and oversaw project definition, scope and budget development, project planning, execution, control

and closure, boosting customer satisfaction while securing profitability.

Skills: Web Based E-business Projects, Project Management, Establishing a PMO, Proposal/Selling, RFI/RFQ/RFP

IBM, July 1998 - August 2001

Deployment Manager Lotus Professional Services Andean Region

• Supervised 27consultants throughout the Andean Region (Venezuela, Colombia and Peru)

• Oversaw Lotus Professional Services, achieving more than 110% of the annual plan consistently

• Negotiated with vendors and clients to implement solutions, generating savings for IBM and clients

• Delivered excellent customer service and gained respect of client management; presented capabilities and

value offering of Lotus technology to target accounts, generating new projects

• Directed and advised project managers while managing client relation improving customer satisfaction

• Trained Consultants in Project Management and Change Management as a certified methodology trainer

• Co-managed the integration of Lotus Professional Services and IBM Software Group.

Skills: Project Management, Trainer, Consulting, Supervising Third Parties, Change Management, Negotiation,

Proposal/Selling

Digital Equipment Corporation, February 1997 - June 1998

Digital Consulting - Project Manager

• Directed $ 4 M IT/Telecommunication infrastructure and software application project for a major telephone

company integrating services form Consulting, Support and Business Associates.

• Negotiated scope changes and increased the total revenue of the project by 5%.

L. Ferrer – page 2

• Supported sales, identified new opportunities in telecommunication clients and wrote proposals.

Skills: Managed a $ 4 Million Project, Telecommunication Industry, Vendor Management

Andersen Consulting, (Now Accenture), August 1993 - December 1996

Senior Consultant

• As part of a reengineering project, implemented an application for the Proofing Department that eliminated

errors and reduced overtime by more than 50%.

• Directed consultants and client personnel to produce deliverables in large systems projects.

• Developed a detailed plan to ensure the stability of the batch environment; negotiated with software

vendors, liaison with system programmers in a multimillion dollar project.

• Defined the System Test Strategy for a banking application. Created test conditions, executed test

scenarios, assigned programming modifications and provided functional guidance.

• Conceived a training/implementation plan for an application rollout in 197 bank branches.

Skills: Vendor Management, Multi-Million Dollar Engagement, Banking Testing Methodology

XEROX, February 1993 - July 1993

Sales Representative

• Penetrated a major account that generated hundreds of thousands of dollars for Xerox.

Skills: Selling and Client Relation Management

Hewlett-Packard, July 1990 - January 1993

Systems Analyst

• Installed and supported Order Processing, Invoicing, Contracts and Quotation applications.

• Successfully migrated local applications to Mexico saving thousands of dollars to the company.

Skills: Systems Administration, Disaster Recovery, Order Processing and Inventory.

Northeast Louisiana University, January 1988 - December 1989

Graduate Assistant

• Assisted professors with research and taught Computer Information Systems classes.

CERTIFICATION

• Certified Project Management Professional (PMP), ITIL, TOGAF, CobiT, Accenture Solution Architect

EDUCATION

• Master of Business Administration (MBA), Northeast Louisiana University

• BBA and Computer Information Systems, Northeast Louisiana University

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