Customer Service Professional

Jarrid Frye

EDUCATION

Sacred Heart University, Fairfield, CT May 2007

• B.S., Business Marketing

• Minor in Finance

EXPERIENCE

Professional Basketball League, Overseas

Professional Basketball Player 8/2009 – 3/2014

• Contributed directly and indirectly in scoring for the team.

• Operated on high level of professionalism in all settings.

• Coordinated and executed plays to ensure team stability and cohesion.

• Created and arranged team events and dinners to promote morale and solidity.

• Assisted teammates and coaches with various duties.

Wachovia Bank, New York, NY

Bank Teller 2/2009 – 8/2009

• Greeted bank customers with enthusiasm and excellent customer service.

• Processed all transactions and customer requests on a daily basis.

• Handled cash transactions with ease and accuracy.

• Made entries into the banking database when needed.

• Closed out drawer at end of business day.

• Worked directly with management and employees on various projects.

• Accepted cash and checks for deposit and checked accuracy of deposit slips with each transaction.

• Entered and performed specialized tasks such as preparing cashier’s checks and personal money orders.

• Recorded all transactions promptly, accurately, and in compliance with bank procedures.

• Answered inquiries regarding checking and savings accounts and other bank related products.

• Initiated and opened new accounts upon request of customer.

• Explained, advised and promoted bank products and services to customers, therefore gaining new business.

Professional Basketball League, Overseas

Professional Basketball Player 8/2007 – 2/2009

• Acted as a player and valuable team member of the organization.

• Developed diverse plays and ways in which to interact with others.

• Awarded All-NEC First Team and NEC All-Tournament Team.

SKILLS

• Proficient in Microsoft Office Programs such as Word, Excel and PowerPoint.

• Excellent verbal and written communication skills.

• Public speaking, organizational, and planning skills.

• Ability to persuade and influence others.

• Ability to develop and deliver presentations.

• Collaborative, with a strong focus on teamwork.

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