Customer Service Manager

Location:

Posted:

March 10, 2014

Cassandra L. Tenney

*****************@*****.***

EDUCATION

Bachelor of Arts in Business Management

Boise State University Boise, ID

Graduation Date: December 2008

WORK EXPERIENCE

Accounting Manager The Pacific Companies, Eagle, ID March 2010-

February 2014

. Established systems and protocol, for a developer and general

contracting entity in the tax credit, multi-family affordable

housing market throughout Western United States

. Directed accounts payable/receivable functions for $15-$20 million

gross income per year

. Treasury management for 50+ TPC Companies, which produced $40,000

in additional returns

. Managed and sold a discount program to vendors for fast payment

options that has generated over $1 million in revenues since

inception in 2010

. Control invoicing and accounting related to property development

. Tracked job costs, prepared job spreadsheets, and draw requests to

lenders

Bank Teller Banner Bank, Boise, ID August 2009-March

2010

. Processed financial transactions while providing exceptional

customer service

. Maintained accurate records for keeping cash drawer in balance

. Promoted and sold bank products and services to customers

. Participated in weekly team building and sales training

. Reviewed and submitted monthly building expenses for payment

ADDITIONAL ACTIVITES

. Member of Big Brother, Big Sister program of Ada County

. Coached Jr. varsity girls basketball at Boise High School

. Coordinate and plan all company team building activities and

holiday outings

References Available Upon Request