Customer Service Sales
Resume:
Jamaal Johnson
*** ****** *****, *** ****, Houston, TX 77090
**************@*****.***
Objective
Seeking a challenging and rewarding position in an intimate, professional
environment while being an asset to your organization and pursuing to
become a successful worker
Qualifications
. Innovative, quick learner; proven ability to adapt to a challenge
. Successful in mastering skills through hands-on experience
. Knowledgeable in Microsoft office, Word, PowerPoint, Excel, and Access
. EPA Universal HVAC Technician
. Forklift Certified
.
Work Experience
Shipping & Receiving September
2013 to March 2014
Sigma-Aldrich- The woodlands, TX USA
Shipping local and international order
Receive and process orders throughout daily delivery
Pay extensive detail to shipment addresses for multiple daily
deliveries
Operate SAP,EVCOR, and Fed ex operating systems for delivery and
process
Dock Worker August
2013 to December 2013
ABF- Houston, TX USA
Loads and unloads trailers
Maintain a clean and safe work area
Operate forklifts, pallet jacks, and a variety of warehouse mechanical
equipment
Shipping & Receiving Coordinator
October 2011 to September 2013
Wal_Mart - Spring, TX USA
. Closes totes and places on skids for shipping
. Completes work assignments and priorities in Health and Wellness Non-
Store Operations
. Complies with company policies, procedures, and standards of ethics
and integrity
. Packs prescriptions for shipment
. Receives products into the pharmacy
. Sorts drugs
. Stocks drugs
Sales Associate
October 2003 to January 2013
K &G - Houston, TX USA
. Meet and interact with customers; Demonstrating an enthusiastic and
positive attitude
. Work as a team player in a fast-paced environment, handling multiple
priorities and quickly learning new procedures
. Demonstrate knowledge of store products and services, using this
knowledge to build sales
. Meet and often exceed sales, customer service and loyalty program
standards
. Adhere to Loss Prevention control and compliance procedures
. Communicate effectively with customers, peers and management
. Handle physical requirements to accomplish daily responsibilities
Internship Experience
HVAC Trainee
March 2007 to April 2008
PMC Services -Houston, TX
. Repairing or replacing defective equipment, components or wiring.
. Testing electrical circuits and components for continuity, using
electrical test equipment.
. Complying with all applicable standards, policies and procedures,
including safety procedures and the maintenance of a clean work area.
. Reassembling and testing equipment following repairs.
. Inspecting and testing system to verify system compliance with plans
and specifications and to detect and locate malfunctions.
Education
Lone Star Community College 2012-Current
Houston, TX USA
Science
Associate
Professional Career Training Institution 2007-
2008
Houston, TX USA
EPA Certified Universal HVAC Technician
Certificate
Alcee Fortier High School 1997-2001
New Orleans, LA USA
High School
Diploma
Certifications
EPA Certified Universal HVAC Technician #2267830
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