Customer Service Marketing

Mimi Hoang

**** ******** *******, ***** *****, IN 47802. Phone: 812-***-****. ******@*********.********.***

Objective

To obtain an entry level marketing or sales position with a well-respected company that will benefit from my hard work, creativity

and excellent communication skills

Education

Indiana State University - Scott College of Business, Terre Haute, IN

May 2014

Bachelor of Science in Marketing

Marketing Experience

Terre Haute Savings Bank, Terre Haute, IN

Intern (June - August 2013)

• Performed in-house design work for ads and signage

• Tracked marketing budget and maintained the advertising notebook

• Helped plan and carry out bank and community events

• Processed bills for payment

Regional Hospital, Terre Haute, IN

Volunteer (May - August 2012)

• Worked in marketing, physician relations, and human resources

• Visited doctors’ offices to discuss hospital services

• Assisted with employee incentives

• Designed advertising for hospital’s events

• Prepared surgery information for patients for delivery to doctor’s office

Work Experience

Old National Bank, Terre Haute, IN

Bank Teller (October 2012 - March 2013)

• Accepted checks and cash for deposits to accounts, verified amounts, examined checks for proper endorsement, and

entered deposits into computer

• Cashed checks and processed withdrawals as well as loan and utility payments

• Issued traveler’s checks, money orders, and U.S. Savings Bonds

• Responsible for handling and balancing cash drawer at end of shift

• Provided excellent customer service to by identifying needs of customers

Le’s Nails Salon, Terre Haute, IN

Receptionist (May, 2010 - May, 2014)

• Answered incoming calls and set clients’ appointments

• Managed the store and provided support to the employees as needed

• Ensured store cleanliness and sanitization of equipment

Volunteering Activities

Networks Professional Development Program Service Opportunities

• Light House Mission- Terre Haute, In February, 2011

• Catholic Charities Food Bank- Terre Haute, In February, 2011

• Ryves Hall Youth Center- Terre Haute, In February, 2011

Key Skills

•

• Microsoft Excel • Email Marketing

• PowerPoint • Management skills

• Social Media Marketing • Teamwork skills

References available upon request

Contact this candidate