Project Manager Sap
Resume:
Torin Parker Cell Phone:
**** **** ***** **** 404-***-****
Powder Springs, GA Home: 770-***-****
Email:
torin_parker@hotmail.c
om
Professional I'm a Senior Program/ Project Manager, managing IT, SAP Solutions, and
Profile and Skill SAP Programs. I have delivered large scale SAP Global Programs /
Summary Projects, and Global SAP Releases (core modules MM, PP, SD, FI-CO, WM,
etc,) SAP HCM (HR), SAP CRM, SAP BW/BI and SAP Technical
implementations, as well as P&L responsibilities, SAP Practice building
and development, SAP Practice Lead, building and managing client
relationships and managing consulting teams. Leading large complex SAP
solutions and building and maintaining client senior level
relationships. Executed level Project Management expertise working
with Senior and C-Level Executives, maintaining and managing client
relationships at the senior executive level as mid level management
ensuring all Service Levels Agreement (SLA) are met. Supporting
Pre-Sales Initiatives for large complex SAP ERP opportunities and
providing final project estimates for timeline, resources and budgetary
cost estimates.
I have over seventeen years experience in the Information Technology
industry; providing Program and Project Management, Selecting and
Implementing ERP, CRM and B2B solutions, Consulting in ERP (SAP),
software installations and implementations, Software development
management and delivery web based solutions and architecture, superior
analytical and problem solving skills, hardware and network
infrastructure, product integration, data migration, e-Commerce and
e-Business, Supply Chain, CRM, Data Warehouse (SAP BW/BI) and
Netweaver. I've successfully led global implementations and numerous
projects ranging from small clients to large fortune 50 clients.
Analysis of new business, managing existing contractual agreements,
driving new business, budget preparation, financial reporting and
providing status, project planning, scheduling, staffing and managing
resources, and managing PM teams. I've secured outsourcing deals for
both IT and ERP environments to include developing strategies, building
teams to implement the aforementioned solutions, working with senior
management in identifying and securing new leads, customer facing, and
transition management. I'm also certified in SAP's ASAP implementation
methodologies.
Program and Project Management Skills:
Manage project teams; managing multiple full life cycle software
implementations and complex implementations
Design, setup, and operate PMO for global SAP Implementations,
deployments, and rollouts
Manage large PMO's for full SAP, SAP HCM (HR), CRM, and Netweaver
implementations
Responsible for testing in CRM and ERP solutions
Building client relationships and managing those relationships at
senior level
Software implementations of multiple packages to include Financial, HCM
(HR), Logistics, Materials Management, Production Planning, CRM, BW,
SEM, Portals, and Supply Chain Modules.
SAP Upgrades to from 3.1I to ECC 6.0
Define project scope and plan
RFP, RFQ, and RFI development and responses
Gather client requirements both technical and functional and manage
those requirements through clear and precise documentation
Developing strategies and solutions for outsourcing initiatives and
opportunities
Securing outsourcing IT and ERP deals
Develop, maintain, and manage detail project plans assigning resources
to outlined task and deliverables to ensure successful implementation
Superior analytical and problem solving skills
Effective communication to staff members and Senior Executive
Management.
Provide Project Status
Data Management and Analysis
Managing outsourced services.
Maintain and manage project issues to resolution
Set-up weekly project meetings internally and with the client.
IT Operations Management
Responsible for administrative tasks on project, to include project
team member time reporting.
Maintain and manage project budget to ensure project is successfully
implemented on time and on or under budget.
Consulting - providing client presentations and demos.
Software Delivery
Work with Sales on new potential clients.
Work with Product Development teams on new functionality, stop gap
resolutions for clients.
Proven leadership and effective management
Vendor and Change Management
IT Management Skills;
Team Management
Responsible for testing in COTS and ERP solutions
Infrastructure Management
Vendor and Change Management
Selecting ERP, CRM and B2B Software Solutions and Implementing those
solutions
Managing outsourced services
Developing strategies and solutions for outsourcing initiatives and
opportunities
Securing outsourcing IT and ERP deals
Data Management and Analysis
Software Implementations
RFP, RFQ, and RFI development and responses
ERP Technical Architecture design, landscape design
Systems Management
Provide Technical Leadership and technical direction
Identify Issues
Problem and Issues Resolution
Analysis and System Design
Work within departmental budgets and help in the creation with senior
management on the budget and budget related issues.
Technical Skills;
Providing large Netweaver, SAP, and CRM roadmaps for large global
companies
SAP Technical Certified (Basis administration)
EDI
Functional hands-on with MM, WM, SD and HR
Basis hands-on (installs, upgrades, day to day system monitoring,
troubleshooting, database and system administration and network)
Microsoft, SeeBeyond, webMethods and other leading vendors internet
technologies
Netweaver, Business Intelligence, APO, BW, CRM, Portals, and SEM
installation, landscape/architecture designs, and support for either
stand-alone landscape or add-on to the BW application.
BW/BI functional configuration skills (building Info Cubes, Queries,
Workbooks, etc)
SAP Portals installation, architecture design, and support.
Web based solutions and architectures
Architecture design, sizing, and planning (hardware and network
infrastructure)
Capacity Planning
Experienced in UNIX, Windows NT, RDBMS, Web Technologies, XML, and
Network Design.
EAI system sizing, design, and planning
Business process mapping
Business re-engineering
Database experienced with Oracle, SQL Server, Informix
Software development and delivery
Data migration
Software/product integration
Modules and Technologies Implemented as Project Manager;
MM, PP, SD, HR, PS, etc (Full blown SAP implementations and rollouts)
BW
SEM
APO (Demand Planning, Supply Chain Planning, Global ATP)
CRM
SAP Portals
Non SAP;
Ariba
EAI (WebMethods)
ChemXML
Siebel
CRM
Experience April 2013 - Present Ernest & Young SAP Program / SAP Project Manager
Providing the SAP Program and Project Management for Global Template
development and rollouts of the EY SAP Global Template, Pilot country
Go-live, and subsequent rollout throughout the EY organization
Design, build and operate the Enterprise Program Management Office
(EPMO)
Implementation of governance structures for complex programs and
organizations. Including definition of ownership, accountability roles
and responsibilities, decision making frameworks, gate approval
process, program wide communications, formalized and standard program
steering
Program Transformation Project Management providing end-to-end program
management oversight entails designing and managing the core program
structures that drive business process transformation and IT
enablement.
Identifying program and project work-stream level risks, issues and
interdependencies prior to them adversely affecting the program
Stakeholder management with key business leadership and C-level
executives
Established and execution of Program Delivery effectiveness
Managing global SAP project teams and providing
technical/functional/business SAP expertise, building new business
initiatives, presenting and selling to senior executives in the
organization.
Providing leadership at clients location for the successful
implementation and deployment of the SAP Template for Ernst & Young
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Managing timelines and ensuring quality management for all project
deliverables.
Managing budget plan and supervise project leaders, business analyst,
technical and functional consultants.
Experience Utilization of SAP ASAP Methodology for Deployments
Working with Global Business to help determine new process candidates
for the Global Template functionality
March 2012 - April 2013 Tyco SAP Global Program Manager (Independent
Contractor)
Providing the SAP Program and Project Management for Global Template
development and rollouts of the Tyco Fusion SAP Global Template
Providing insights into updating the SAP Global Template as it relates
to the overall SAP direction and solution for Tyco Flow Control /
Pentair
Developed and deployment of the Global Template to all Tyco
Manufacturing Sites, Locations, and Regions Globally
Developed the Template Strategy for rollouts and deployments
Managing and deploying the Global rollout of the Tyco Fusion template
Managing global SAP project teams and providing
technical/functional/business SAP expertise, building new business
initiatives, presenting and selling to senior executives in the
organization.
Providing leadership at clients location for the successful
implementation and deployment of the SAP Template for Tyco Flow Control
/ Pentair
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Managing timelines and ensuring quality management for all project
deliverables.
Managing budget plan and supervise project leaders, business analyst,
Experience technical and functional consultants.
Utilization of SAP ASAP Methodology for Deployments
Execution of SAP Process Workshops
Master Data Mapping and Cleansing
Mock Data Load
Integration Testing
UAT (User Acceptance Testing)
End user Training
Go-Live Prep
Go-Live
Managing client relationships at Executive levels and securing new
business, gaining add-on work at existing engagements
Working with Global Business to help determine new process candidates
for the Global Template functionality
2010 - 2012 Coca-Cola Program /Global Program /Project & Release Manger
(Independent Contractor)
Providing the SAP Project and Release Management Strategy to align with
Major and Minor Release yearly Deployment strategy
Providing the Deployment and Release Governance Model
Developed and deployment of the Global Template to all Coke Bottlers
Developed the Template Strategy for rollouts and deployments
Managing the Global rollout of the Coke One template to all Bottlers
Planning and managing multiple Releases for the Coke One solution
Planning Technical and Business cutovers accordingly
Planning and implementing the landscape to support the multiple
Releases
Developing and Presenting Implementation Strategies, Instance
Strategies, Timeline and Delivery Approach for the SAP Program.
Excellent project planning skills
Excellent presentation skills
Developing and Presenting Program Estimates and Staffing Models for
Global SAP Programs
Defining Budget cost estimates
Developing work plans
Managing deadlines and the coordination of project team
Defining and agreeing on deliverables and milestones
Setting and controlling scope
Communicating status and vision to client leadership, management and
Experience stakeholders
Overall team management to include regular evaluations, budget
management, and risk management
Ability to work closely with process owners and other key stakeholders
Ability to communicate progress, vision, and facilitate buy-in
Responsible for overall program / project delivery
Leading the Global solution teams
Work with client senior management, client business and technical
leaders on best approach, best practices, and overall return on
investment for their SAP Releases, Rollouts, and Implementation and its
subsequent usage
Run execute steering committees meetings reporting on progress on SAP
implementation and rollout with client senior management and
implementation partner executives.
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Successful SAP Project delivery on-time and on or under budget
Experience
2009 - 2010 Amerisource-Bergin SAP Program Release and Build Manager /
Independent Contractor
Managing the Global SAP Program for Builds 2 and 3
Building the Release Plan, Strategy, Governance Model, and execution
Planning and managing the builds / rollouts of SAP throughout the
enterprise
Responsible for all scope, timelines, stage gate planning and reviews,
and resource planning needs across the program
Responsible for overall program / project delivery
Leading the Global solution teams
Work with client senior management, client business and technical
leaders on best approach, best practices, and overall return on
investment for their SAP implementation and its subsequent usage
Run execute steering committees meetings reporting on progress on SAP
implementation and rollout with client senior management and
implementation partner executives.
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Successful SAP Project delivery on-time and on or under budget
2007 - 2009 Lodestone Management Consultants
SAP Director Program / Project Manager
Program Manager for global SAP ECC, SAP HCM (HR) SAP Netweaver, SAP
CRM, SAP BI, SRM, Business Objects, and SAP SCM implementation and
rollout.
Lead large global teams and outsource resources from third party vendor
Global SAP Program on time and under budget
Work with client senior management, client business and technical
leaders on best approach, best practices, and overall return on
investment for their SAP implementation and its subsequent usage
Run execute steering committees meetings reporting on progress on SAP
implementation and rollout with client senior management and
Experience implementation partner executives.
Develop successful partnership with SAP and SAP Leadership
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Successful SAP Project delivery on-time and on or under budget
SAP Practice responsible for successful development and overall
delivery of SAP solutions for global clients utilizing our local
delivery model
Develop SAP Go-To-Market strategies and SAP solutions for our clients.
Work closely with Sales team to secure new SAP opportunities and train
the Sales team on our SAP approach and strategy.
Develop our internal SAP approach and strategies for the Atlanta
marketplace
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Built SAP teams that were aligned with our SAP strategies from a core
SAP (ECC) model and adopting a Netweaver model
Leading pre-sales initiatives to include building RFP/RFI responses and
executing client demo's
Prepared a cost model for all SAP opportunities to include consultant,
software, and integration costs
Provided leadership in regards to system, software and technical
Experience requirements for the outsourced SAP opportunity.
Led a team of consultants and Managers in architecting the SAP and SAP
CRM solutions and strategic testing initiatives.
Provide leadership in regards to system, software and technical
requirements for the opportunity.
2005 - 2007 Deloitte Consulting
Senior Global SAP Program Manager
Senior Manager/Client Partner responsible for successful overall
delivery of SAP, SAP HCM (HR) and SAP CRM solutions for global clients
Managing engagements, Senior Client executives, new and existing
clients, and managing consultants and associates.
Managing global SAP CRM and SAP project teams and providing
technical/functional/business SAP expertise, building new business
initiatives, presenting and selling to senior executives in the
organization.
Providing leadership at clients location for the successful
implementation of SAP CRM
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Managing client relationships at Executive levels and securing new
business, gaining add-on work at existing engagements
Leading pre-sales initiatives to include building RFP/RFI responses and
executing client demo's
Prepared a cost model for the outsourced opportunity to include
consultant, software, and integration costs
Defined Practice Growth goals with leadership
Provided leadership in regards to system, software and technical
requirements for the outsourced SAP opportunity.
Led a team of consultants and Managers in architecting the SAP and SAP
CRM solutions and strategic testing initiatives.
Provide leadership in regards to system, software and technical
requirements for the opportunity.
2000 - 2005 - BearingPoint
Senior SAP Project Manager
Global SAP Program Manager responsible for overall delivery of the SAP
solutions.
Managing multiple SAP HCM (HR), CRM and SAP project teams and providing
technical/functional SAP expertise, building new business initiatives.
Managing engagements, new and existing clients, and managing
consultants and associates.
Providing leadership at clients location for the successful
implementation of SAP
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Managing client relationships at Executive levels and securing new
business, gaining add-on work at existing engagements
Leading pre-sales initiatives to include building RFP/RFI responses and
executing client demo's
Prepared a cost model for the outsourced opportunity to include
consultant, software, and integration costs
Provided leadership in regards to system, software and technical
requirements for the outsourced SAP opportunity.
Provided SAP and SAP CRM expertise in Strategic and Capacity Planning.
Led a team of consultants and Managers in architecting the SAP, SAP HR,
and SAP CRM 4.0 solution and strategic testing initiatives.
Provide leadership in regards to system, software and technical
requirements for the opportunity.
Manage and global SAP technical, functional & Accounts Management team
for US Customs, State of Florida, and British Colombia Ministry of
Revenue public sector clients.
Lead testing teams implementing COTS and ERP solutions
Managing Software Integration Testing (SWIT) for US Customs project
Provide leadership with respect to integration issues including process
mapping, business process re-engineering, and managing change.
Manage and create client implementation plans.
Providing SAP CRM expertise
Manage and create client implementation plans.
Maintain and manage project budget to ensure project is successfully
implemented on time and on or under budget.
Manage and lead multiple project teams (CRM Siebel, SAP CRM, CRM, SAP,
e-Commerce, SAP BW, SAP APO, Supply Chain, Oracle and Peoplesoft ERP)
Define project scope and plan
Gather client requirements both technical and functional and manage
those requirements through clear and precise documentation
Act as client liaison for engagements.
Development of new business, managing engagements, new and existing
Clients, and managing consultants and associates.
Provide leadership with respect to integration issues including process
mapping, cost proposals, business process re-engineering, SAP
integrations, and change management.
Manage and create client implementation plans.
Responsible for maintaining project team members reported time,
training client and internal project team members. Serves as primary
contact of client and focusing on maintaining good client relationship.
Managing timelines and ensuring quality management for all project
deliverables. Managing budget plan and supervise project leaders,
business analyst, technical and functional consultants.
Work with Sales and product development teams on customer requirements,
implementing and application development for sale cycle process.
Gather client requirements both technical and functional and manage
those requirements through clear and precise documentation
Provide Project Status
Maintain and manage project issues to resolution
Set-up weekly project meetings internally and with the client.
Responsible for administrative tasks on project, to include project
team member time reporting.
Maintain and manage project budget to ensure project is successfully
implemented on time and on or under budget.
Architecture design, sizing, and planning
Capacity Planning
EAI system sizing, design, and planning
Business process mapping
Business re-engineering
Design and implement client training
1998-2000 Computer Science Corporation (CSC) Atlanta, GA
Principal Consultant/ SAP Project Manager
Clients: NASA, AETNA, Pratt & Whitney, Dow, DuPont, eBay
Managing multiple SAP and e-Business project teams and providing
technical SAP expertise, building new business initiatives.
Managing engagements, new and existing clients, and managing
consultants and associates.
Providing leadership at clients location for the successful
implementation of SAP
Develop, maintain and manage detailed project plans with tasks,
deliverables, and resource allocation necessary for successful
implementation.
Duties included pre-sales and providing customer demo's, designing
proposals, RFP responses, contracts, SLA, Statement of Work documents
for SAP engagements. Cost proposal and process mapping. Managed
multiple complex implementations.
Planned and implemented "Proof of Concept" testing for clients with
SAP's new dimension products such as Business Warehouse, CRM, APO,
MySAP.com portals and SAP B2B.
Serves as primary contact of client and focusing on maintaining good
client relationship
Managing timelines and ensuring quality management for all project
deliverables.
Managing budget plan and supervise project leaders, business analyst,
technical and functional consultants.
Also works with the customer to gather business requirements for
technical infrastructure design.
Design proposals, RFP responses, contracts and SLA to the customer for
the SAP ASP hosting solution. Evaluating and recommending ERP, Data
Warehouse, CRM, B2B and B2C e-Commerce software packages, resource
implementation planning and budgeting.
Manage and deliver IT strategies and consulting engagements for a high
client base.
Proposal development and client presentations,
Supervise other consultants to ensure project deliverables are met on
time and within budget.
Designing and planning hardware and software infrastructures for
customers/clients in a data center environment. This also includes
network planning, high availability planning/design, data center space
planning, and managing data center staff.
Developed and maintain service levels between customer and operations
staff, manage customer and staff escalations, and managing budget,
scope, and resources for new releases or upgrades across multiple
customers.
Provide customer with the SAP implementation strategy to include system
sizing, disk space allocation, configuration strategy, utilization of
the ASAP methodology strategy, and the implementation project plan that
we would utilize for the SAP implementation.
Implementing new SAP dimension products, SAP Supply Chain, SAP and
Siebel CRM, Business Warehouse, SAP B2B, MySAP.com Workplace, APO, and
CRM.
Responsible for implementation of both Ariba and Inters hop e-Commerce
solutions and Siebel CRM solutions, to include architect, design, and
project implementation as Senior Project Manager.
Manage multiple complex implementations and multiple implementation
teams to include both Ariba and Intershop e-Commerce solutions, and
SAP.
Works closely with network and SAP operations support to plan
infrastructure enhancements, release and software upgrades, and new
initiatives to support our hosted customers.
Performs customer/sale presentations, which describes the company's
ROI, best practices, and how solution benefits the prospective
customer.
Managing issues, and client expectations, and performs project
management tasks during client site visits. Architect and design SAP
ERP, Siebel CRM, and Ariba e-Commerce solutions. Work with partners
during the implementation process for customers.
Updating senior level management at both the customer and internal
management with project status, deliverables, and milestones.
Staffing and placing certified Ariba and B2B engineers, consultants,
and project managers on e-commerce implementation projects and
designing e-commerce solutions. Maintaining customer and partner
relationships to ensure our team is supplying the best possible
e-commerce solution and strategy.
Conduct interviews and screen potential candidates.
Stay abreast of and learning current technical trends and solutions for
ERP and e-commerce strategies and solutions. SAP integration and
migration experienced.
1996-1998 Coca-Cola Atlanta, GA
Experience SAP Project Leader/Technical Manager
Global Implementation of SAP for Coca-Cola in Atlanta, Brussels, and
Ireland.
Technical Project leader for the SAP/R3, SAP Business Warehouse (SAP
BW)
Technical lead on BW infrastructure implementation, main contact for
the BW functional and application development teams on the technical
build, go live and support of the BW 2.0B environment
Managed BW technical project resources, planned and assigned tasks and
ownership to technical team members.
Communicated to UNIX Teams knowledge transfer of the BW environment,
and detailed operating system, disk and additional software
requirements for BW related servers
Developed detailed project plans for the build of the BW Technical
Environment.
Developed charter and project plans for the BW/SEM Project.
Provided basis support for the SAP upgrades to 4.0B and to 4.6B, system
database copies/refreshes, CTS and transport management, and all other
basis related tasks.
Serves as primary contact of client and focusing on maintaining good
client relationship.
Managing timelines and ensuring quality management for all project
deliverables.
Managing budget plan and supervise project leaders, business analyst,
technical and functional consultants.
Building IT infrastructure and working with various business units to
define IT technologies and recommend new emerging technologies
consistent with company strategic mission.
1994-1996 SAP America Atlanta, GA
Experience
Senior Technical Consultant/Project Manager
SAP Basis duties and responsibilities include performing SAP installs
and SAP upgrades for versions 3.X - 4.X.
Setting up SAP system landscapes
Performing transports and corrections, applying SAP Hot Packages;
database installs and upgrades for SAP systems.
Utilize SAP methodologies and advise customers on SAP technical
infrastructure methodologies.
Also, taught the following SAP courses to SAP employees and customers:
BC305 Advanced Basis System Administration, CA960 Setting up transport,
BC360 Technical Core Competence, and SAP20 Basis Overview. Working with
multiple SAP customers for successful Go-Live initiatives. Providing
technical SAP expertise in landscape design, SAP infrastructure and
system sizing, system setup to include both installs and upgrades, and
knowledge transfer to customers. Providing customers with
implementation strategies and solutions.
SAP Basis Certified - SAP Basis Administration, landscape design,
capacity planning, architecture sizing, infrastructure analysis and
design, developed high availability landscape design, hardware
selection and evaluation, disaster recovery strategy, and support
SAP BW technical installation, design, planning, architecture sizing,
Experience and support.
MySAP Workplace installation, design, planning, architecture sizing,
and support.
SAP BBP installation, design, planning, architecture sizing, and supp
1989-1994 Alltel Information Services/Systematics Virginia Beach,
VA/Little Rock,
Data Center Manager
Managing global Data Center and staff of 47
Strategic Planning and implementation of new technologies
Network Management and management of global ATM Frame Relay Networks
System Management - Unix, NT, and Mainframe
3rd Party tool management
Experience Security
Securing new outsourced opportunities for companies with our hosted
solutions
Implementation of Standard Operating Procedures and Statement of Work
documentation
Resource allocation
Budgeting initiatives
1986 - 1989 United States Army Various Global
Assignments
Computer Programmer/Analysts Data Center Manager
Duties and responsibilities - maintain IOCDS configurations.
Run batch jobs and apply JCL changes to abended jobs.
Write COBOL programs.
Maintain mainframe environment hardware and software.
Managing US ARMY Global Data Center Command to include system and
network infrastructure, Personnel, and all data center activities.
Key Strengths Over 17 years of IT experience, Over 14 years of Program / Project
Management experience * SAP Practice Building** Strategic
Planning**Senior Consulting Expertise**Successful Project Delivery
Client Relationship Building***
Education 1986-1989 United States Army Quartermaster Academy Fort Lee Virginia
BA/MCIS Degree.
Tips Current active security clearance. References available upon request.
Contact this candidate