Customer Service Supply Chain

Thomas Tamakloe

** ******** **** ********, ** *7869 973-***-**** (c) 973-***-****

(h) **********@*******.***

Supply Chain Executive

Logistics Distribution Business Development Warehouse Management

Analytical, seasoned, and diversified operations management executive with

an impressive 25+-year track record of accomplishments and success in

leading cross-functional teams in achieving revenue, cost, productivity,

and delivery goals that impact corporate growth within pharmaceutical and

fulfillment industries. Demonstrated ability to leverage deep knowledge and

understanding of the Lean enterprise philosophy with expertise in

implementing measurable and actionable operational strategies that drive

productivity, business development, and overall performance excellence

within warehouse and distribution operations.

. Built a career legacy of solid business development and operational

leadership skills cultivated through unique partnering and

communication skills.

. Experienced in 3rd party consulting to pharmaceutical brand managers

and wholesalers in the areas of product integrity and cost savings

solutions throughout the distribution cycle.

. Key strengths in improving workplace organization, eliminating waste,

improving quality, increasing customer satisfaction while developing

top-performing and successful teams.

. Effective leader and coach with a thorough knowledge and understanding

of lean leadership, analytical coaching, development of human

resources, and applied problem solving methodologies vital to the

success of a Lean Enterprise culture.

. Knowledgeable in Web Portal, Rep Ordering tools, Pre-Assemblies of

Components, e Solutions, and e Detailing.

. Technical proficiencies include SAP (versions 3/4.6/4.7 IM/WM),

Manhattan Integrated Solutions, Scale, ERP, BPCS, and CIIM.

. Solid knowledge of all aspects of cGMP, OSHA, FDA, PDMA, HIPPA, and

DEA regulations.

. Served on key corporate leadership and operating committees including

Contract Packaging Review Committee, External Client Interface

Solutions Committee, Employee Health and Safety Committee, and the IT

Review and Control Committee.

Education & Professional Development

PASSAIC HEALTHCARE SERVICES (dba ALLCARE MEDICAL) 2012-

Present

Corporate Vice President of Logistics

Directed major performance improvements throughout the entire Procurement,

Distribution, Warehousing and Customer Service

Departments. Resulting in increase in efficiencies, higher rebates and

customer satisfaction. Major Technology implementation of that resulted in

an increase of service levels with accurate product accountabilities. Due

diligence from current state to future state making Operations transparent

and effective. Streamlining current purchasing structure and processes

enabling us to deal with major GPO's resulting in effective purchasing

techniques and higher rebates and purchasing power.

. Manages and Monitors all supply chain executions, leads S&O Planning

with Key Business unit stake holders regionally and Globally.

Forecasting, Demand Planning, working with Customer Services and

Production Planning.

. Design, developed and Managed the Global Logistics process and

solutions using a Team approach supported by performance plans and

Objectives, including best practices for warehouse and transportation

management.

. Consolidates Global and Regional Forecast and Communicates shifts and

trends to Supply chain partners to ensure accuracy and alignment to

Customer Service and Inventory Targets.

. Maintain a current knowledge of carriers, Operating Authority,

Insurance coverage, Transit times, rates procedure. (OS&D, Trace

expedite etc) and understanding of regulations, ICC rules, tariffs

rates, classifications and policies and maintains tariff.

. Work directly with Key business partners internal and external to

achieve Global Supply Chain Objectives

. Supports new product launch and phase outs processes with R&D,

Business Development Global SC and affiliates

. Design and Implemented action plans for key business metrics and

Improvements from Current state to Future state.

. Designed current Compliance and Regulatory training processes and

programs.

. Manages 3rd Party freight payment groups, Global purchasing discounts

and domestic truck load and inter modal LTL and Parcel

. Responsible for the negotiation, management and reporting of $80+M in

transportation spend, developed, documented and executed a

comprehensive logistics strategy which drove optimal CS and

Profitability.

. Provided Strategic Leadership for corporate wide materials planning,

Inv. Control, and production scheduling. This supports the daily

production platform company wide.

. Invested in Best of breed WMS which enabled company to track

serialized equipment at point of delivery in effective optimizing our

billing capabilities with accuracy.

InVentiv Health (Promotech) Totowa, NJ 2008-2012

Senior Director of Logistics & Operations

Demonstrated in-depth knowledge of and expertise in supply chain,

logistics, regulatory compliance, and sample accountability in managing the

day-to-day operations of a unique sample and distribution environments with

full P&L, strategic planning, and budgeting, and fiscal management

accountability for the management and attainment in two locations. Provided

operational oversight of training, systems harmonization, procurement, and

establishing best business practices throughout the organization.

. Performed as project lead in the coordination of two major drug

launches Globally; coordinated all production planning, raw material

transfer, and inventory control functions to meet project deliverables

and timelines of two major drug manufacturers. Lead on S&OP, Demand

Planning, Forecasting, Production planning and Customer service.

. Managed and oversaw print-on-demand print shop operations in Colorado,

providing a reduced storage cost solution for pharmaceutical clients.

( a savings of over $4.5 million)

. Major Systems integration across the Globe for SAP, ILS and legacy

systems integration throughout all 8 warehouses in the U.S. and 3

Global locations.

. Built, evaluated and implemented Supply chain strategies including

Supplier Network of Vendors and Suppliers within our Materials

Management requirements.

. Applied leading edge tools in both software and hardware, essential

for operational excellence, resulting in an annual savings of over $22

million annually in freight and operational cost.

. Monitor and managed executions, lead, review and lead S&OP planning

with key business unit stake holders regionally and Globally.

. Work directly with Key business partners to achieve Global Supply

chain objectives.

. Dotted line reporting of Quality Assurance Director, implemented and

established required training of SOP and BPP quarterly.

. Support New Product introduction and product phase out with R&D, BD,

Marketing, Finance and affiliates.

. Employs process excellence in demand and supply decisions in

improvement, development to drive forecast accuracy alignment and

other scorecard metrics.

. Design and implement action plans for process and key business metrics

for improvements.

. Follow current Compliance and Regulatory Laws within the Federal Reg.

Programs.

. Responsible for the excellent execution of our PAP programs to

patients out placed during Hurricane Katrina with the American Red

cross.

Dendrite International - Interactive Marketing Division Totowa, NJ 2005-

2008

Executive Director for Logistics & Supply Chain

Directed the day-to-day Supply chain operations with P&L accountability for

140,000 sq. ft. of sample and Trade Manufacturing and distribution centers

across three continents. Provided operational direction and oversight of

3rd party SFA and order management systems, procurement, customer service,

and vendor management functions. Developed, implemented, and enforced

standard operating procedures for the handling of class II, II, IV, and V

drugs, cages, freezers, and a class II vault, International Free Trade Zone

accountabilities, prescription drug sample management and accountability,

and environmental controls for drug handling and disposal. Led all

outsourcing negotiations with 4PLS service providers, responsible for the

budgeting and cost analysis for all locations.

. Spearheaded the implementation of best practices throughout the supply

chain organization with measurable results:

o Increased warehouse volume from 40% to 90% capacity in less than

twelve months while increasing storage capacity by 30% by

redesigning warehouse layout to optimize storage capacity.

o Increased daily distribution output by over 33% while slashing annual

spend by $3.5 million.

o Established material flow designs form receipt of raw material to

processing to staging and shipping of finished goods

. Identified, sourced, selected, and implemented all cost savings

systems and equipment for sample distribution and trade products for

three centers in three continents including WMS and TMS systems,

automation equipment, and demand planning executions.

. Responsible for the adherence to all regulations and reporting

standards relating to DEA, FDA, SOX, OSHA, PDMA and all other Federal

and State laws while implementing strictly enforced procedures to meet

regulatory requirements for controlled substance handling.

. Sustained 5 FDA Regulation Audits without a Form 483, and 3 DEA Audits

without a cease and desist.

. Passed the EU Audit by Committee European to enable us Operate in

Europe before deadline and under budget.

. Identify significant opportunities which yielded financial benefits to

the Organization and justify Six Sigma charters.

Purdue Pharmaceuticals - P.F. Laboratories Division Secaucus, NJ 1999-

2005

Senior Distribution/Logistics Manager

Integral member of a dedicated management team of four responsible for the

management and enforcement of strict disciplines, distribution center

operations, and operating procedures surrounding the handling and

accountability of $1.4 billion of a highly controlled substances including

Oxycontin and other over the counter (OTC) related products. Maintained

overall responsibility for entire 2nd shift plant operations, inventory

control and reconciliation, general housekeeping, security, and

environmental control functions. Served as liaison between key business

partners and distribution center to sustain A+ customer service

relationships.

Led the implementation of SAP demand planning and scheduling tools

increasing efficiency allowing for the company to meet the expected

20% increase in revenue targets.

Increased daily production by 81% with the redesign of pick-pack

systems and procedures.

. Saved $100,000 by completing all logistics related deliverables for a

major launch, completing project on time and under budget.

. Developed a detailed map of current inbound logistic supply chain

processes to eliminated backorder issues

. Negotiated improved service level agreements and multiple free trade

zones providing expedited shipping capability while improving order

cycle time by 30%.

. Served as logistics business sponsor for Purdue's innovative RFID

enabling technologies leading to an annual $5 million cost savings in

charges backs to the company.

Becton Dickinson - Ivers Lee Division West Caldwell, NJ 1994 - 1999

Senior Manager of Distribution & Warehousing

Provided operational direction and leadership in managing daily material

control, distribution, and warehousing operations for one manufacturing

plant and three remote distribution warehouses including facility

acquisitions and lease negotiations. Accountable for all material

transactions with ownership responsibility for a secure DEA cage for the

housing, distribution, and destruction of CII-CIV controlled substances.

Served as point-person and subject matter expert for DEA and FDA audits;

maintained all documentation and records pertaining to FDA, DEA, and cGMP

guidelines and procedures. Key decision maker for all critical inbound,

rail, ocean, and land shipments. Pre-Production Committee member

responsible for the planning and maintenance of production schedules.

. Increased product availability by 32% through the development and

execution of aggressive business plans and agreements with contract

packaging providers.

. Launched the practice of finished goods cycle counts and the

formalized process for the destruction of excess bulk and finished

goods materials resulting in a 15% increase in warehouse capacity and

the elimination of third party warehousing that provided an annual

$625,000 in savings.

. Accountable for all facility operations and maintenance including the

planning and recommendation of capital improvement projects,

department expenditures, and budgeting functions.

. Created business rules for 3PL and material suppliers, establishing

replenishment protocols to balance inventory levels that meet cost

control targets while meeting material requirements for production

demand.

Education & Professional Development

Bachelor of Science, Business Administration ( Clarion University, Clarion,

PA

Diploma, Computer Operations ( Computer Processing Institute, Paramus, NJ

Diploma, Network Administration ( MicroAge Learning Center, Parsippany, NJ

Professional Affiliations

. Board Member 2mites.org - "Charity for the Sole"

. Presenter, CBI's Sample Accountability Conference; delivered

presentation on the subject of "Sample Delivery and Outsourcing" at

the 2005 conference.

. Member, New Jersey Industry Work Group- Pharmaceuticals

. Member, Gershon Lehman Group

. N J Feed the Hungry- Union NJ

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