Customer Service High School

Alexis Fierro

*** ***** ***, *** *** Henderson, NV 890*-***-*** 4074 ************@*****.***

Personal Profile

My goal is to secure lasting, fulfilling employment while continuing my education. I am a dedicated, loyal

employee who learns fast and is not afraid to ask questions if the need arises. I strive to apply skills I have

learned with previous endeavors such as leadership, compassion, customer service, community, fellowship and

reliability to every position I hold in my life.

Education

Truckee Meadows Community College Reno, NV

Associate Degree in Arts, 05 2014 (have earned 28 credits, I will be transferring to college in the area to finish

courses.)

Washoe High School for Adults Reno, NV

GED, 2004

Prater Way College of Beauty– Reno, NV

Degree in Cosmetology, 01 2003 licenses is active.

Sparks High school Sparks, NV

High school diploma, 06 2001 (did not graduate due to personal circumstances, left with 18 and half credits out of the

22 and half credits needed.)

Experience.

Salon PS LLC, September 2012 January 2014

• This is a high end nationwide chain of salon specializing in providing spa services for residential community

salons.

• My duties as District Manager of Nevada, California and Colorado was to be the first contact for the management

of the communities, clients/residents and stylist employed by Salon PS. I would communicate, address and

resolve the needs of the community or stylist on a day to day basis. My duties include performing all hiring/

terminating as well as corrective coaching. While helping to secure new salons, start up, remodeling, and day to

day operations, for a fast growing company in my region.

• Resigned due to wanting to be in the same city as my family.

Full time student and stay at home mother July 2010 September 2012

• While a stay at home mother I have achieved 28 credits at Truckee Meadows Community College. I have held a

3.78 GPA and have been an active member of the Phi Theta Kappa Honor Society, helping to develop and

mentor our community with programs based on Phi Theta Kappa's four hallmarks of Scholarship, Leadership,

Service and Fellowship.

Kids Kottage, January 2005 July 2010

This is a 24 hour shelter for abused and neglected children

My duties as a team leader was to ensure the children had a safe, secure place to live with daily routines and

activities while in the state or county custody. I ensured staff under me and children followed rules and maintained

active curriculum while giving support and guidance.

Terminated (open to discussion)

Fantastic Sams, February 2008 August 2008

This is a chain hair salon

My duties were to provide the customer with the best customer service I could provide in a timely manner. I cut

,colored, styled or waxed clients as they became available. I supplied each client with expert care and knowledge

of products to help them continue their fashion goals.

Resigned for a full time position at the Kids Kottage

Renown Child Care Center, August 2007 February 2008

This is a child care facility for children of hospital workers.

My duties included caring for children 10 15 months. I would plan educational activities, feed and change the

children.

Resigned due to desires to return to cosmetology.

Activities

Active member of Phi Theta Kappa Educational Honor Society

Charity work connected to Phi Theta Kappa

Active License of Cosmetology

Personal and Professional References

Lisa O’grady Kids Kottage Supervisor, 775-***-****

Kristin Hinkson Salon PS Regional Manager, 520-***-****

Aimee Clark Petco Supervisor, 775-***-****

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