Customer Service Manager

Cory Terreze Groce

*** * *** **** **

Goldsboro,NC 27534

Phone: 713-***-****

Alt. Phone: 256-***-****

E-mail: *********@*****.***

Objective

I would like an position that allows me to grow with in an company and also have opportunity

for advancement. My goal is to bring an new idea or approach that can be used to improve the

company business I will provide a great customer experience to any company or organization

that employs me.

Summary of Qualifications

Experience with Microsoft Office and Outlook.Highly motivated and 8 years experience dealing

with people from different settings and backgrounds.Manufacturing and Warehouse experience

dealing with package handling, chemicals, assembly lines, along with shipping and

receiving. First Aid, APEC, H2S certification, SAP, CDL and Haz-mat certified.

Work Experience

Water Transfer Operator (3/2013-01/2014)

National Oil Well Varco, Odessa, TX

Rigging Up and Rigging Down water transfer pipe, pulling trailers, shop hand, working in pipe

yard, Victaulic pipe work, cleaning oilfield equipment, DOT logs daily,

Inspects vehicles, mechanized devices and equipment, repairs and maintains machinery and

communicates any component issues to managements, servicing mechanical devices

Team Leader (8/2012 – 3/2013)

HomeGoods, Huntsville, AL

Merchandise displays, processing merchandise, Responsible for providing quality and efficient

customer service, cashier duties, stocking merchandise, assisting customer moving

furniture,advising other coworkers, Insure employees have appropriate training and other

resources to perform their jobs

Delivery Driver (3/2011 - 8/2012)

Pizza Hut, Montgomery, AL

Employee of the month June 2011.Providing great customer service, delivering orders fast while

also providing great service. Providing great order accuracy, money handling duties, dish

washing food preparation, cleaning and closing duties.

Shipping Warehouse Worker (2/2010 - 2/2011)

Mulit-Staffing, Montgomery, AL

Removing packages from assembly lines for processing on to alphabetical pallets. Loading

trucks is an fast manner while working in current weather conditions. Cleaning work area at end

of shift.

Package Handler (01/2008 - 1/2010)

UPS, Montgomery, AL

Award for 2500/1 ratio miss-sort packages for month of February.Loading freight trucks for

delivery, and scanning packages for processing. Unloading trucks for processing . Working in

multiple environments in an warehouse setting.

Dishwasher (2/2007 - 8/2007)

Olive Garden, Oxford, AL

Cleaning dishes and kitchen area. Cleaning restrooms, opening restaurant, and stocking kitchen.

Cashier (6/2001 - 12/2006)

Arbys, Anniston, AL

Assisting customers,provide great customer service, cleaning work area, and stocking supplies.

Providing service quickly and efficiently. Money handling duties

Education

College Graduate

ALABAMA STATE UNIVERSITY

MONTGOMERY, AL

Bachelors Social Work 2007-2012

OXFORD HIGH SCHOOL

OXFORD,ALABAMA

2001-2005

STANDARD DIPLOMA

References

Tonya Lewis, HR Manager, Booz Allen Hamilton, Baltimore, MD. 21207

Work Number: 301-***-**** Relationship: Mentor

Tyrone Anderson, Probation Officer, Montgomery Youth Facility, Montgomery, AL. 36108

Work Number: 334-***-**** ext.: 114 Relationships: Intern Supervisor

Raymond Dawkins, General Manager, Pizza Hut, Montgomery, AL. 36110

Work Number: 334-***-**** Relationship: Manager

Gerod Stripling, Airfield Management, Air Force, Goldsboro, NC. 27531

Work Number: 404-***-**** Relationship: Friend

Contact this candidate