Customer Service Sales
Resume:
Michael Jones
Wadsworth IL
***************@*****.***
SUMMARY
A motivated, dependable and creative student with the following skills:
• Experience in customer service, sales and a warehouse setting.
• Ability to interact with individuals on all levels of a business.
• Exceptional problem solving ability and excellent follow through.
• Dedicated and punctual worker with strong leadership traits.
• Ability to obtain and process information efficiently.
• Strong communication, interpersonal and problem solving skills.
• A self-motivated, organized and team oriented individual.
• Computer proficient in Microsoft Word, Excel and Power Point.
EXPERIENCE
Olive Garden
November 2012 – Present Gurnee, IL
Server/Certified Trainer
• Demonstrates genuine hospitality while greeting and establishing a rapport with
each guest.
• Deliver an exceptional dining experience by guiding guests through menus while
utilizing my thorough knowledge of the ingredients, food, wine and beverage menus.
• Taking accurate orders and partnering with team members to retrieve and serve
food and beverages in a timely manner to ensure each guest’s complete satisfaction.
• Perform stocking and inventory tasks before, during and after every shift.
• Bus, clean and reset tables.
• Ensure accurate cash handling and balancing of end of day cash out.
Verizon Wireless
November 2013- February 2014
Sales Consultant/Key Holder Highland Park, IL
• Was #1 Sales Consultant in Midwest region consecutively for 5 weeks.
• Trained new sales consultants on devices, product knowledge and building a strong
customer base.
• Achieved and exceeded personal sales, product launches and profit goals.
• Engaged and educated customers through product demonstrations based on their needs.
• Used customer service skills to establish a strong personal client base, which required
understanding and communicating customer preferences and anticipating customer
needs.
• Stayed up to date on the latest data, entertainment, technology and devices.
• Provided prompt, friendly and knowledgeable service to customers in store and over the
phone.
• Merchandised the store and coordinate daily cash reconciliation
Georgia Theatre Co. Thomasville, GA
May 2007 - October 2012
Cashier/Usher/Projectionist
Managed ticket box office sales and concession stand while providing excellent
customer service to guests.
Daily cash reconciliation.
• Restocked inventory, cleaned all theatres, lobby and concession areas.
• Managed the projection room and maintained movie time schedule.
Abrams Thomasville, GA
November 2011 - April 2012
Shredder
• Responsible for destroying important documents from clients/companies.
• Traveled to client locations to retrieve documents.
• Loaded and unloaded documents into truck which included heavy lifting and moving of
pallets.
• Kept machinery, warehouse and company truck clean and organized.
• Maintained pick up and drop off schedule.
EDUCATION
• Full Sail University – Currently enrolled in online courses.
Digital Cinematography
October 2012 - Present
• Florida State University of Motion Picture Arts Tallahassee, FL
Digital Filmmaking and Video Production
June 2010 - June 2011
REFERENCES
Available upon request.
Contact this candidate