Customer Service High School
Resume:
Angel R. Longoria, Jr.
****A Vista RiseApartment
Tallahassee, FL 32304
EDUCATION
Florida Agricultural & Mechanical University Tallahassee,
Florida
English August 2009 -
present
Martin County High School Stuart,
Florida
General Studies August 2005 - June
2009
WORK EXPERIENCE
9/5/12 - 1/4/13 Avis Budget Rent-A-Car
5/13 - 8/13 Part Time Shuttler
Drove vehicles to and from various locations for use
of customers. Assisted associates in maintaining
smooth and safe traffic flow throughout check in
area. Cleaned and conducted the final inspection of
all Avis Budget vehicles to ensure readiness for
customer rental.
9/5/12 - 1/4/13 Santa Lucia River Country Club at Ballantrae
Server
Assisted in the preparation of serving members their
dinner, resolved any concerns with their meal,
removed dinnerware once member has completed their
dinner and then re-set all tables at the end of the
evening.
6/12/10 - 8/1/11 Wal-Mart Superstore
Part-time Cashier
Worked with customers by ringing up their purchases.
Received money, made change, and gave receipts
utilizing a cash register. Was responsible for
balancing till throughout the day. Assisted other
associates when needed.
9/09 - 5/29/10 Florida A&M University Copy Center,
Tallahassee, Florida
Cashier
Made copies of pamphlets for students and tests for
Professors. Laminated forms forms and faxed
documents. Utilized computer to set up print jobs
from compact disks, USB drive and e-mails. Ensured
the timely and accurate reproduction of printed
materials. Created reports and booklets, bi-folded
and/or binded reports.
11/15/07 - 4/12/08 Milam's Market, Stuart, Florida
Cashier
Began as a bagger to bag groceries, brought in carts,
and maintained parking lot. Was promoted as a
cashier within same month and worked with customers
by weighing produce, rang up groceries, received
money, made change, and gave receipts utilizing a
cash register. Was responsible for balancing till
throughout the day and compared the totals with sales
data. Returned unpurchased groceries to the shelves.
OTHER RELATED SKILLS AND EXPERIENCE
. Excellent communication, customer service, and organizational skills
. Extensive public contact both in person and via telephone or
electronic communication
. Competent and effective when working independently or within a group
setting
. Use Microsoft Word, Outlook, Excel and Powerpoint
VOLUNTEER WORK
Best Buddies Mentor, Stuart, FL
8/08 - 12/08
Mentor
Worked with physically challenged and special needs children. Was assigned
a student where we would have lunch together during school every day.
Participated in group sessions where all of the mentors and students had
interactive activites. During regular meetings the mentors discussed the
different handicaps and learned how to handle personal situations.
New Monrovia Community Development Corporation, Stuart, FL
10/06 - 06/09
Mentor
Successfully assisted in mentoring at the Residents Empowering All
Children's Hope (R.E.A.C.H.), a non-profit after-school/summer program,
which offers scholarships to community students. Provided a unique collage
of responsibilities in community outreach and community clean up.
Martin County Parks and Recreation, Stuart, FL
5/06 - 08/06
Counselor In Training
Under the supervision of a senior counselor I developed the leadership and
technical skills necessary to be an effective camp counselor. Made the
camp a fun and safe place to be, co-lead workshops and planned games and
activities. Supervised cleaning and meals. Helped campers resolve
conflicts. Had basic training in first aid, group leadership, time
management, and a variety of outdoor skills.
Martin County Sheriff's Department Explorers, Stuart, FL
8/05 - 10/05
Junior Cadet
Explored the field of law enforcement by participating in training and met
other Explorers from different types of agencies and different ways of
life. Attended monthly meetings and volunteered at the county fair to
assist in traffic control.
Contact this candidate