Jennifer Miranda
Bronx, NY *****
**************@*****.***
Objective: A position where I can contribute to the growth of a progressing com-
pany with quality products and services.
Experience: First Transit Access A Ride MTA New York, NY
Customer Service Agent 02/08 to 03/13
Contact other dispatcher on trips status.
•
Answer telephones, direct calls, and take messages.
•
Utilized automatic telephone lines.
•
Communicate with customers, employees, and other
•
individuals to answer questions,
disseminate or explain information, take orders,
and address complaints.
Allied Barton Security New York, NY
Dispatcher /Security Guard 05/06 to 10/08
Coordinated Guard Schedules.
•
Reassigned guard patrol based on availability.
•
Troubleshoot no shows and guard call outs.
•
Prepared time sheets for weekly payroll.
•
Supervised and secured banks.
•
Secured corporate buildings such as law firms, hospitals and
•
medical clinics.
Education: My High School Bronx, NY
HS Diploma Academic
Skills: Bilingual English/Spanish
Computer Literate
Customer Service
References: Available upon request