Customer Service Management

Timothy McMurry

**** *. ******** **. *** *

Milwaukee, WI 53202

414-***-****

********@***.***

PROFILE

A self-driven Mathematics graduate with a versatile set of skills. Hard working

and detail-oriented, with experience working in a team environment.

EXPERIENCE

Cashier, CVS, Milwaukee, WI - October 2009-Present

• Handle multiple and complex transactions in a fast moving environment

• Develop and enhance time management and teamwork skills

• Training new hires

• Customer service and handling telephone calls

Server, Pepes Rockin Taco Shack, Milwaukee, WI - May 2008-September 2009

• Responsible for opening/closing restaurant and managing duties involved

• Time management and teamwork skills in a high-stress environment

• Problem solving

Inshopper, Jimmy Johns, Milwaukee, WI - August 2006-May 2008

• Executing portioning, sandwich making, and register work

• Balancing individual tasks within a team environment

• Training and instructing new employees on duties

EDUCATION

Graduate of University of Wisconsin, Milwaukee December 2013

BA Mathematics

Subjects studied: Economics, Calculus, Computer Sciences, Ordinary

Differential Equations, Partial Differential Equations, Numerical Analysis,

Computational Linear Algebra, Linear Programming/Optimization, Modern

Algebra

SKILLS

• Train in multiple computer programming languages;

MATLAB, Java, Fortran, TCL (Tool Command Language), Tk, Eclipse

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