**** ***** ****** 404-***-**** Cell
Austell, GA. 30106
Nicole S. Martin
Objective To obtain a challenging position utilizing my leadership skills in a direct patient relations and patient
care.
Experience 07/2012 – Present Northwest Georgia Oncology Centers Marietta, GA
Administrative Assistant
• Responsibilities include taking hospital consults, scheduling, scanning records into the
EMR, answering incoming patient phone calls and assisting physician as needed.
• Prepare, record, check over and proofread correspondence, invoices, presentations and
reports.
• Competently organized patient data digitally and physically.
04/2012 – 07/2012 Georgia Sports & Pain Physicians Acworth, GA
Receptionist
Communicate with patients, families, physicians, quality review, clinical staff and insurance companies
to obtain information and insurance verification to assure quality patient care and payment of accounts.
Responsible for the authorization and precertification of services by coordinating and performing
activities required for verification and authorization of insurance benefits for services.
Proactively identify and communicate with families the financial resources available to patients.
Provide other registration, clerical, and billing support as required such as scheduling, chart creation,
and charge entry.
Enters data into system for registration, billing, and patient tracking.
07/2005 – 02/2011 Children’s Healthcare of Atlanta Atlanta, GA
Pediatric Dental Assistant/Front Office Clerk
Coordinate care of the pediatric dental patients.
Interview patients, families, or outside parties at the time of visit or via telephone to obtain complete and
accurate demographic and financial information.
Responsible for the authorization and precertification of services by coordinating and performing
activities required for verification and authorization of insurance benefits for services.
Provides clinical information as needed, emphasizing the medical justification for procedure/service to
insurance companies for completion of the pre-certification process.
CPR certified.
Education 09/1994 – 06/1997 Hillcrest High School Jamaica, NY
High School Diploma
CDA Certificate
Dentrix, Eaglesoft Knowledge and Experience
References Available upon request