Resume

Training Manager

Location:

O Fallon, IL

Posted:

March 08, 2014

Contact this candidate

Resume:

Specialties:

Leadership Development, Performance Management, Talent Management, Change

Management, Instructional Design, e-Learning Design/Development/Delivery,

Learning Infrastructure, Learning Strategy, Learning Governance, Learning

Technology, Training Measurement & Evaluation, Performance Gap Analysis,

Performance Consulting, applying Leadership Competencies (Lominger) and

creating Functional Competencies, Lean Six Sigma, Problem Solving &

Decision Making.

Work History

The Maschhoffs-Director, Process Improvement and Training Development:

Feb 2014--Present

. Oversee and champion the development and sustainment of standard work

. Develop and implement operational and technical training for

production operations

. Collaborate with senior leaders to identify improvement and training

opportunities

. Manage the overall lean project portfolio in operations

. Conduct planning and review events to monitor progress within lean

project portfolio

. Plan and facilitate lean and policy deployment events

. Establish lean training and certification programs

. Develop a deep lean competency within the organization

. Manage, coach, and develop a functional training team

. Liaison with HRIS to implement and track training in the LMS

The Maschhoffs-Associate Director of Learning:

May 2012 - Feb 2014

. Led strategic initiative; 2014 project to design, develop, and deliver

a new course for managers

o Farm managers course consists of leadership and functional competency

development

. Worked with senior leaders to identify performance gaps and design and

develop solutions

. Established standard training process to minimize variation and drive

consistent results across six states

o Established the first Maschhoff Education and Training Plan which

outlines employees training

. Performance Management program manager; monitoring, coaching, and

facilitating the process

. Talent Management program manager; facilitating discussions to

identify strategic roles and people

. Developed role-specific Leadership and Functional Competencies for all

HR processes

o Updated 30% of the companies roles to "competitive edge" leadership

competencies

. Performed Leadership development activities to include 360 and

Learning Agility assessments and reviews

. Focused training initiatives include Situational Leadership,

Performance Management, Flawless Execution, Train the Trainer, Root

Cause Analysis

. Managed the Success Factors application (Performance Management,

Development, Learning, Talent, Recruiting, Reporting)

. Configured, tested, and implemented Success Factors Learning

Management System (LMS)

o Working with senior leaders and managers to establish governance for

corporate training

o Identifying, designing, and developing critical content for LMS

delivery

o Online delivery of face-to-face offering is projected to save over

$27,000 annually

o Accomplishments now enable us to deploy training across six states and

measure its impact

. Certified by Korn/Ferry International: Leadership Architect 101,

Voices 360, viaEdge Learning Agility, and Interview Architect

BJC Healthcare-Manager of Instructional Design and Development:

Aug 2010 - May 2012

Managed training development in support of new PeopleSoft ERP application

implementation

. Project scope included Human Resource, Finance, and Supply Chain

. Development consisted of 70 courses, 300 hours of training, 8,000+

development hours, 26,000 employees

. Managed training team, four contractors and members of a Global

Development Team in India

. Partnered with training director to develop training strategy and

training plan

. Established training development process, standards, and style guides

. Consulted with project leaders to define training needs, review

assumptions and constraints

. Interviewed subject matter experts to develop training outlines and

document new processes

. Documented processes and developed training material using Oracle's

User Productivity Kit (UPK)

Responsible for designing and developing Goldfarb School of Nursing's

DNP/PhD online course content

. Provides ongoing consultation with program leaders and professors to

design curriculum

. Establishes standards, branding, and training development schedules

. Transitioned traditional classroom content to interactive online

content

Responsible for designing and producing online learning to fulfill a

variety of training subjects

. Worked with Risk Management to redesign compliance training topics for

clinical population

o Efforts resulted in reducing training time and redirecting over

2,000 hours annually to patient care

. Development tools: Captivate, Articulate, Prezi, PowerPoint,

Photoshop, Pinnacle Studio, and Audacity

BJC Healthcare-Instructional Designer & Educator:

May 2007 - Aug 2010

Coached, trained, and facilitated on a variety of performance improvement

topics and opportunities

. Facilitation Skills for Leaders, Lean Six Sigma, Change Management,

and problem solving

Planned, developed, and implemented clinical workflow training for nine

community hospitals

. Established development process, standards, and templates for

training material

. Worked with subject matter experts to capture new business

processes and transfer knowledge

. Led train-the-trainer sessions to prepare instructors to train over

9,000 employees

. Oversaw the development of six courses consisting of 72 hours of

classroom training

Led Change Management efforts to create strategy for building acceptance

for new clinical processes

. Facilitated data collection sessions with project teams and

stakeholders to establish communications

. Created and deployed surveys to determine readiness and acceptance

of new processes

. Compiled results and briefed leadership on the status of change

initiatives

. Established strategy for communicating to target audiences to drive

acceptance

Instructed project leaders on requirements for building effective charters

and communicating for change

Guided teams in identifying key stakeholders, assessing commitment, and

developing engagement strategies

Designed and implemented on-line training surveys to determine training

effectiveness

. Administered course surveys, analyzed responses, and reported results

to hospital leadership

Evaluated and recommended appropriate training for community hospitals

regarding process improvement

Managed administrative needs to include scheduling, staff training,

training materials, and course agendas

Utilized Learning Management System to manage courses and track attendance

United State's Air Force-Career Development Course writer:

Sep 2004 - May 2007

Responsible for the planning and development of the Air Force Visual

Information Career Development Course

. Developed Air Force-wide technical training manual used for

upgrade training and promotion testing

. Completed 18-month course rewrite consisting of four volumes and

over 350 pages

Evaluated and resolved training issues with senior leadership to align

training with strategic and operational needs

Analyzed training requirements and ensured compliance with the career field

education and training plan

Managed squadron safety program responsible for maintaining a safe

environment for over 1,000 employees

Worked directly with Wing Safety to evaluate accidents, report mishaps, and

ensure the safety of students and staff

United States Air Force-Leadership Academy Instructor:

Sep 2001 - Sep 2004

Instructor of six-week in-resident professional military education (PME)

course

. Topics include Human Resource Development, Organizational

Management, and Communication

Administered formative and summative evaluations and assessed practical

writing and interpersonal assignments

Monitored student's academic progress and provided assistance to address

substandard performance

Managed institutions train-the-trainer program to prepare new instructors

for demanding six-week course

Conducted staff in-service training to ensure quality instruction and

consistent delivery across 10 classrooms

Reviewed lesson plans and made recommendations for improvement to the

College for Enlisted Education

Designed, developed, and utilized Power Point slides and other visual aids

to support the curriculum

United States Air Force-Manager, Multimedia Services:

Aug 1997 - Sep 2001

Project manager responsible for establishing a brand new Multimedia (photo,

video, & graphics) Support Center

. Established budget, acquired equipment and furniture,

established manpower needs

Managed day-to-day multimedia support activities for entire air base and

support units

Completed and documented formal performance appraisals and performance

feedback for personnel

Gathered workload statistics and analyzed trends to plan for future

customer and mission requirements

Also served as Noncommissioned Officer in Charge of Graphics; coordinated,

designed and produced graphics

Established and maintained quality control for multimedia services

United States Air Force-Audiovisual Production Specialist:

Jul 1987 - Aug 1997

Held numerous positions as both supervisor and audiovisual production

specialist

Awarded & recognized for designs: brochures, billboards, murals, and

lithographs

Managed video teleconferencing center and created slideshows for United

States Air Force General Officers

Responsible for presentation support for the College of Aerospace Doctrine

Research and Education

Prepared course materials to include printing, graphics, request forms, and