Specialties:
Leadership Development, Performance Management, Talent Management, Change
Management, Instructional Design, e-Learning Design/Development/Delivery,
Learning Infrastructure, Learning Strategy, Learning Governance, Learning
Technology, Training Measurement & Evaluation, Performance Gap Analysis,
Performance Consulting, applying Leadership Competencies (Lominger) and
creating Functional Competencies, Lean Six Sigma, Problem Solving &
Decision Making.
Work History
The Maschhoffs-Director, Process Improvement and Training Development:
Feb 2014--Present
. Oversee and champion the development and sustainment of standard work
. Develop and implement operational and technical training for
production operations
. Collaborate with senior leaders to identify improvement and training
opportunities
. Manage the overall lean project portfolio in operations
. Conduct planning and review events to monitor progress within lean
project portfolio
. Plan and facilitate lean and policy deployment events
. Establish lean training and certification programs
. Develop a deep lean competency within the organization
. Manage, coach, and develop a functional training team
. Liaison with HRIS to implement and track training in the LMS
The Maschhoffs-Associate Director of Learning:
May 2012 - Feb 2014
. Led strategic initiative; 2014 project to design, develop, and deliver
a new course for managers
o Farm managers course consists of leadership and functional competency
development
. Worked with senior leaders to identify performance gaps and design and
develop solutions
. Established standard training process to minimize variation and drive
consistent results across six states
o Established the first Maschhoff Education and Training Plan which
outlines employees training
. Performance Management program manager; monitoring, coaching, and
facilitating the process
. Talent Management program manager; facilitating discussions to
identify strategic roles and people
. Developed role-specific Leadership and Functional Competencies for all
HR processes
o Updated 30% of the companies roles to "competitive edge" leadership
competencies
. Performed Leadership development activities to include 360 and
Learning Agility assessments and reviews
. Focused training initiatives include Situational Leadership,
Performance Management, Flawless Execution, Train the Trainer, Root
Cause Analysis
. Managed the Success Factors application (Performance Management,
Development, Learning, Talent, Recruiting, Reporting)
. Configured, tested, and implemented Success Factors Learning
Management System (LMS)
o Working with senior leaders and managers to establish governance for
corporate training
o Identifying, designing, and developing critical content for LMS
delivery
o Online delivery of face-to-face offering is projected to save over
$27,000 annually
o Accomplishments now enable us to deploy training across six states and
measure its impact
. Certified by Korn/Ferry International: Leadership Architect 101,
Voices 360, viaEdge Learning Agility, and Interview Architect
BJC Healthcare-Manager of Instructional Design and Development:
Aug 2010 - May 2012
Managed training development in support of new PeopleSoft ERP application
implementation
. Project scope included Human Resource, Finance, and Supply Chain
. Development consisted of 70 courses, 300 hours of training, 8,000+
development hours, 26,000 employees
. Managed training team, four contractors and members of a Global
Development Team in India
. Partnered with training director to develop training strategy and
training plan
. Established training development process, standards, and style guides
. Consulted with project leaders to define training needs, review
assumptions and constraints
. Interviewed subject matter experts to develop training outlines and
document new processes
. Documented processes and developed training material using Oracle's
User Productivity Kit (UPK)
Responsible for designing and developing Goldfarb School of Nursing's
DNP/PhD online course content
. Provides ongoing consultation with program leaders and professors to
design curriculum
. Establishes standards, branding, and training development schedules
. Transitioned traditional classroom content to interactive online
content
Responsible for designing and producing online learning to fulfill a
variety of training subjects
. Worked with Risk Management to redesign compliance training topics for
clinical population
o Efforts resulted in reducing training time and redirecting over
2,000 hours annually to patient care
. Development tools: Captivate, Articulate, Prezi, PowerPoint,
Photoshop, Pinnacle Studio, and Audacity
BJC Healthcare-Instructional Designer & Educator:
May 2007 - Aug 2010
Coached, trained, and facilitated on a variety of performance improvement
topics and opportunities
. Facilitation Skills for Leaders, Lean Six Sigma, Change Management,
and problem solving
Planned, developed, and implemented clinical workflow training for nine
community hospitals
. Established development process, standards, and templates for
training material
. Worked with subject matter experts to capture new business
processes and transfer knowledge
. Led train-the-trainer sessions to prepare instructors to train over
9,000 employees
. Oversaw the development of six courses consisting of 72 hours of
classroom training
Led Change Management efforts to create strategy for building acceptance
for new clinical processes
. Facilitated data collection sessions with project teams and
stakeholders to establish communications
. Created and deployed surveys to determine readiness and acceptance
of new processes
. Compiled results and briefed leadership on the status of change
initiatives
. Established strategy for communicating to target audiences to drive
acceptance
Instructed project leaders on requirements for building effective charters
and communicating for change
Guided teams in identifying key stakeholders, assessing commitment, and
developing engagement strategies
Designed and implemented on-line training surveys to determine training
effectiveness
. Administered course surveys, analyzed responses, and reported results
to hospital leadership
Evaluated and recommended appropriate training for community hospitals
regarding process improvement
Managed administrative needs to include scheduling, staff training,
training materials, and course agendas
Utilized Learning Management System to manage courses and track attendance
United State's Air Force-Career Development Course writer:
Sep 2004 - May 2007
Responsible for the planning and development of the Air Force Visual
Information Career Development Course
. Developed Air Force-wide technical training manual used for
upgrade training and promotion testing
. Completed 18-month course rewrite consisting of four volumes and
over 350 pages
Evaluated and resolved training issues with senior leadership to align
training with strategic and operational needs
Analyzed training requirements and ensured compliance with the career field
education and training plan
Managed squadron safety program responsible for maintaining a safe
environment for over 1,000 employees
Worked directly with Wing Safety to evaluate accidents, report mishaps, and
ensure the safety of students and staff
United States Air Force-Leadership Academy Instructor:
Sep 2001 - Sep 2004
Instructor of six-week in-resident professional military education (PME)
course
. Topics include Human Resource Development, Organizational
Management, and Communication
Administered formative and summative evaluations and assessed practical
writing and interpersonal assignments
Monitored student's academic progress and provided assistance to address
substandard performance
Managed institutions train-the-trainer program to prepare new instructors
for demanding six-week course
Conducted staff in-service training to ensure quality instruction and
consistent delivery across 10 classrooms
Reviewed lesson plans and made recommendations for improvement to the
College for Enlisted Education
Designed, developed, and utilized Power Point slides and other visual aids
to support the curriculum
United States Air Force-Manager, Multimedia Services:
Aug 1997 - Sep 2001
Project manager responsible for establishing a brand new Multimedia (photo,
video, & graphics) Support Center
. Established budget, acquired equipment and furniture,
established manpower needs
Managed day-to-day multimedia support activities for entire air base and
support units
Completed and documented formal performance appraisals and performance
feedback for personnel
Gathered workload statistics and analyzed trends to plan for future
customer and mission requirements
Also served as Noncommissioned Officer in Charge of Graphics; coordinated,
designed and produced graphics
Established and maintained quality control for multimedia services
United States Air Force-Audiovisual Production Specialist:
Jul 1987 - Aug 1997
Held numerous positions as both supervisor and audiovisual production
specialist
Awarded & recognized for designs: brochures, billboards, murals, and
lithographs
Managed video teleconferencing center and created slideshows for United
States Air Force General Officers
Responsible for presentation support for the College of Aerospace Doctrine
Research and Education
Prepared course materials to include printing, graphics, request forms, and
other administrative documentation
Assisted with support duties such as arranging lodging, transportation,
scheduling, and classroom preparation
Assigned as funds manager responsible for $325,000 budget
EDUCATION:
Master of Education in Human Resource Education, with a concentration in
eLearning, U of I at Urbana-Champaign
B.S., Business Administration, Southwestern College, Wichita, KS
Associate in Applied Science, Instructor of Technology and Military Science
Associate in Applied Science, Audiovisual Production Services
Occupational Instructor Certification
EXPERIENCE WITH THE FOLLOWING APPLICATIONS:
Success Factors, Plateau Learning Management System, PeopleSoft, User
Productivity Kit (UPK), Microsoft Office Suite, Articulate, Adobe
Captivate, Prezi, Survey Monkey, Cornerstone Learning Management System,
Pathlore Learning Management System, Sharepoint, Pinnacle Studio 14,
Windows Movie Maker, Get Feedback (Audience Response System), Knowledge
Toolkit, Corel Draw, Adobe Photo Shop, Adobe Illustrator, Adobe Page Maker,
and FrontPage.