KIERA LOVE

*** ****** ****

CLIFTON PARK, NY 12065

518-***-****

acc03u@r.postjobfree.com

PROFESSIONAL EXPERIENCE

City of Troy Bureau of Fire

Troy, NY

Senior Office Clerk May 2006-December 2008

• Process fire/ambulance reports and Freedom of Information Law Requests

• Provide administrative support to fire chiefs and all staff

• Billing and Payroll for 6 engine companies

• Data Entry and word processing

• Extensive customer service and public interaction

• Daily mail and packages

• Multi-telephone lines with extensions

• Schedule keeping

• Proofreading and document preparation

• Maintain confidentiality with HIPPA laws, and record keeping

• Ensure filing systems are maintained and up to date

• Guarantee protection and security of files and records

• Transfer and dispose records according to retention schedules and policies

• Ensure personnel files are up to date and secure

• Order office supplies

Dream Street Modulars

Clifton Park, NY

Administrative Assistant June 2000-October 2010

• Maintain confidential records and files

• Proofread and draft letters and other correspondence

• Data Entry and word processing

• Assist sales agents and both owners with clientele and all business matters

• Coordinated all marketing and advertising for the business

• General office management

• Direct calls and respond to inquiries

• Organizing and coordinating all office operations and procedures to ensure organizational effectiveness and

efficiency

• Liaise with other agencies, organizations, and groups

• Maintain office equipment and office area

• Order supplies with vendor interaction

Maximus Inc.

Albany, NY

High Speed Data Entry Specialist September 2013-PRESENT

• Process multiple types of applications for the New York State Health Insurance Marketplace (Obamacare)

• Enter data inputting alphabetic/numeric information using an established procedure and through a detailed

web based interface (KOFAX)

• Maintains data entry programs, techniques, and procedures

• Verifies entered data to maintain 100% accuracy

• Protects operations by maintaining confidentiality in accordance with HIPPA laws

• Contributes to a team effort by accomplishing related results and production goals

• High speed data entry QC

EDUCATION

HIGH SCHOOL:

Niskayuna High School Graduation May 2004

Niskayuna, NY

Honors Diploma

SOME COLLEGE:

Siena College August 2005-November 2006

Loudonville, NY

KNOWLEDGE AND SKILLS

• Attention to detail

• Decision making and independence

• Results driven

• Quick learner

• Solid phone and computer skills (All Microsoft products, and KOFAX)

• Comfortable working in a close knit environment or individually where attitude and work ethic matter

• Ability to maintain a high level of accuracy confidentiality concerning financial/employee files and PHI

(Protected Health Information)

• Knowledge of office administration and bookkeeping procedures

• Upholds accuracy

• Excellent interpersonal/team building skills

• Analytical and an independent problem solver

• Effective verbal and listening communication skills

• Superb decision making and organizational skills

• Possesses cultural awareness and sensitivity

• Respectful and flexible

• Demonstrates sound work ethics

• Honest and trustworthy

Contact this candidate