Customer Service Sales

JAMES CHARLES BAKER

**** ****** **** ***** ********, Ohio 44144 * 440-***-**** *

*****************@*****.***

OBJECTIVE

Objective:

To gain employment so that I can utilize my sales and service skills

to help people make the best decisions for themselves. I want to have

a long term career that help people have a better life.

SKILL SET

. Excellent people person with supervisory and 10+ years

sales/management experience

. Completed training and became Manager of the BDC (Business

Development Center) for the

#1 Chevy Dealership in Northeast Ohio

. Pride in having a fast and efficient work ethic

. Great communication skills and being an active listener to

the needs of those I'm assisting

. I work well as an individual and as a team member

. I enjoy providing the utmost customer service possible

WORK EXPERIENCE

Spitzer Mitsubishi

August 2010 - August 2011

. Sales and leasing consultant

. Closed 80% of sales selling between 16-22 vehicles monthly

Serpentini Chevrolet

March 2005 - August 2009

. Used time wisely to finish daily tasks

. Greeted all customers and assisted salesman to close deals.

. Ran the B.D.C. (Business Development Center) and prepared all shifts

for workers

. Confirmed all appointments

Spitzer Buick

January 2003 - February 2005

. Sales/Consulting

. Completed Microsoft Excel projects of customer data

EDUCATION

Graduate of Strongsville High School, Strongsville, Ohio

Graduated in June 1983 from Brooklyn High School

. Received a wrestling scholarship at Cleveland State and completed a

month course of study in Business

. Attended Vocational Work Program Downtown for 1 year learning computer

skills

. Volunteer and run meetings for people in Alcohol and Drug Treatment

. Speak at high schools about the dangers of Drugs and Alcohol

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