Manager Project

R. Miller

Director HR Management Solutions - HR Affiliates, LLC

**** ******** **** - **************, ** 47130

*********@*****.*** - 812-***-****

WORK EXPERIENCE

Director HR Management Solutions

HR Affiliates, LLC - Louisville, KY - June 2012 to Present

Promote, market and manage human resource outsourcing products and services regionally: payroll, audits,

training and development, compliance, wage surveys, administration, benefits and recruitment.

Budget and P&L management, scheduling and project management

Contract management, benefits administration, HR Compliance, 401K administration

ACA coordination, compliance and training, tactical and strategic planning

Member, GLI of Louisville, One Southern Indiana, LSHRM, SHRM

Senior Project Manager & HR Consultant

Miller Consulting Group - Jeffersonville, IN - 2004 to Present

Managed consulting projects on schedule and within project margins while achieving high customer

satisfaction. As a sole proprietor, I worked closely with external customers to value engineer HR projects

and resources collaboratively. Management accountabilities included: estimating, sales support, proposal

formulation, design, delivery and administration.

Key Achievements:

Provided recruitment and training expertise along with HR advice for a variety of clients

Provided assessment, goal setting and employee relations consultation as well as on-going review of

outstanding unresolved problems and made recommendations for resolution

Human Resource Manager

Overnight Prints/Print Fulfillment - Louisville, KY - 2007 to 2011

Full human resource management of web-based/ print/manufacturing firm; four shifts of 156 employees and

provide full scope of Human Resources at all levels to entire company.

Key Achievements:

Actively recruit compensation and payroll administration, ensure safety and legal compliance and lead

employee relations.

Administer all benefits, worker's compensation, risk management and progressive discipline.

Successfully managed five payroll conversions in 30 months resulting in aggregate 100K savings to

company. Report

Compliance with applicable state and federal laws pertaining to ADA, FMLA, FLSA, COBRA, HIPPA, ADEA,

EEOC.

Reduced:

Benefits expense by 13K

Worker's Compensation by 16K

Commercial liability by 10K

Reduced payroll expense from 203K to 125K by using temp agencies. RIF's and tactical downsizing

Director, Human Resources

Regal Cinemas-Alliance Entertainment - New Albany, IN - 2005 to 2007

Direct all facets of human resources including administration, recruitment (exempt/non-exempt staff),

compensation, 401(k), benefits, employee relations and regulatory compliance. Manage patron/facility

general liability claims, worker's compensation for 22 facilities in 10 states, performance management, OD

management consultation/interventions, customer service and management training and development.

Key Achievements:

Talent assessment, recruitment and retention of Corporate and operations management positions; sourcing,

screening, interviewing, background checks and on-boarding.-Quick start new operations from acquisition(s)

OD consultation, performance coaching and problem resolution; management training/facilitation in key

employee relations skills: documentation, counseling, investigation, progressive discipline, goal setting and

supervisory development.

Compliance with applicable state and federal laws pertaining to ADA, FMLA, FLSA, COBRA, HIPPA,

ADEA, EEOC; Change management and process improvement-assessing gaps in operational performance

and utilizing 'quick start' methodology to close gaps and improve service.

Human Resource Manager

Aegon/TransAmerica Insurance Companies - Louisville, KY - 1999 to 2003

Managed the Human Resource needs of 680 employees in two states overseeing: employee relations,

recruitment, compensation, training and regulatory compliance. Provided strategic HR process integration into

divisional and corporate operational goals creating OFCCP compliance for AAP, ADA and EEO compliance

Key Achievements:

Integrated two diverse organizational cultures into a unified workforce by establishing a level compensation

strategy, reducing attrition by 10%

Successfully implemented a series of core HR training programs designed to meet legal requirements and

reduce liability exposure

Organized and facilitated annual HR convention, SME's vendors and key note presenters

Implemented divisional BCP plan post 911 to insure key stakeholders were prepared

Integrated tactical and strategic HR initiatives into divisional operational goals and tied departmental

incentive comp structures to the successful attainment of the goals.

Organizational Effectiveness Consultant

Anthem Blue Cross & Blue Shield - Louisville, KY - 1998 to 1998

1998

Provided consultation and implementation of OE initiatives and interventions for the Risk Division, multi-

site/multi-state region: responsibilities included: management-employee relations, conflict resolution, tactical

planning, and reduction in force, change management work process improvement and strategic planning.

Key Achievement:

Assisted in RIF and regional re-organization of operations

Facilitated Zenger-Miller employee development programs, customized for BC/BS clients

Designed and delivered team effectiveness training and managing change programs for division

Corporate, Manager

T&D and OD-LT - Chicago, IL - 1996 to 1997

1994-1996, Corporate Director of HR/Training

Regional Director of HR and Training

Humana - 1989 to 1994

Health Plans 1989-1994; Corporate ER and Education/Hospital Division

• Storer Communication sold to TCI/Comcast in KKR LBO; Regional Director of HR and Training

Technical and Professional:

Windows XP 7 and Linux/Opensoft applications, & Open Soft Operating systems Zimbra/Outlook, EZ-

PayExpert payroll/HR-ON-line, MAS 90 payroll systems, Pay Chex Payroll, Peoplesoft, HR Pyramid for PEO/

ASO

Member SHRM, LSRM ASTD Membership, GLI and One Southern Indiana Chamber, Actor's Theater of

Louisville

EDUCATION

BS in Broadcast, PR and media relations

Ball State University - Muncie, IN

1976 to 1980

Bachelor of Science in Communication and Speech

Ball State University - Muncie, IN

SKILLS

mediation, negotiation, administration, change management, experience in union and non-union plants,

communication, facilitation

LINKS

http://*********@*****.***

MILITARY SERVICE

Service Country: United States

Branch: USN

Rank: E4

Honorably discharged December, 1975 to attend Ball State University

Commendations:

Vietnam Service Medal

AWARDS

ASTD (American Society of Training and Development

June 1995

Developed the 'Doing it Right Series, self paced and interactive supervisory skills program with a manager

mentoring component. Series was also tied to performance reviews of both supervisor and manager and

skill application through exercise and practical assignment was used within 1 month of training. Program was

broken down into modules and reinforcement broadcasts were televised via Humana's HBTV network.

CERTIFICATIONS

ODI Certification

June 1993

CQI facilitator for continuous process improvement. TQM and JIT principles introduced along with teaming,

problem solving, data collection and interpretation, planning, roll-out, assessment and improvement.

ADDITIONAL INFORMATION

Core competencies include:

• HR Management

• Work force Analysis

• Recruitment

• Compensation

• Budgeting

• Cost Reductions

• Tactical/strategic planning

• Regulatory Compliance

• OD/training interventions

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