Technical Writer
Resume:
NIKITA DHULEKAR acbzzh@r.postjobfree.com
ACADEMIC QUALIFICATIONS
Y e ar D e gr e e I nsti t ute
**** ******** -** (Information Science) Visvesvaraya Technological University, India
PROFESSIONAL EXPERIENCE
F eb 2013 – S ep 2013
Lead Technical Writer Bridge Solutions (IBM Partner)
A s a lead writer, managed project t imelines, created d ocument architecture and was r esponsible
f or end - to - end product documentation
D evel oped r eforming strategies f or legacy docum entation.
Overview D esigned information architecture for n ew d ocum ents for upcoming releases .
D evel oped c ontent strategi es for d ocuments .
A uthored and managed R elease Notes f or intermediate product releases .
C reated multiple process d ocuments to help new writers on - board.
Technical Writer Cisco Systems, India May 2010 - July 2012
C reat ed e nd - user documents for technologies such as LAN, I&H, and Firewall.
C onceptualized and created framework and content for company’s social media platform ( IWE).
I nitiated and conducted team bonding sessi ons and communication exercises; recei ved recognition
Overview
f rom Senior management.
C hannelized technical, editorial, and soft skill trainings for the team.
F ostered rewards and recognition portal for the team.
Successfully presented an idea to mobilize end user specific content app on iPhone and Android platforms in
company driven contest.
Achievements
Awarded Cisco Spark and Cisco Star awards by senior management.
I nternal Cisco lab and CLI certified.
July 2006 – May 2010
Information Developer II Sterling Commerce (now IBM), Bangalore
.
Structured and authored content for Supply Chain Visibility and Supply Chain Management products.
Tested GUI for flow co-created the rewards and recognition portal
Conceptualized and and content accuracy.
Overview
Assisted manager in managing project time lines.
Created documentation for customer and administrator facing products.
Won On-the-Spot award. Received appreciation for project management at a non -lead position.
Achievements
Organized team outings and team engagement events.
TECHNICAL SKILLS
Web Publisher, Adobe Frame Maker 7.2, XMetal, Arbor Text, Workplace XT, RTC (defect tracking tool), Microsoft PowerPoint
LEADERSHIP & PEOPLE SKILLS
Core Team Member, ALTUS committee, Sterling Commerce 2006-2010
Altus committee organizes extra-curricular activities in the organization. The responsibilities of a committee member include inspiring the
teams and creating events that engage full spirited participation across the organization aiding to a healthy work life balance.
Altus event cycle - conceptualized and conducted events managing a budget of INR 0.22 million per year
Family Day and New Year bash at Sterling Commerce with a budget of INR 2 million
Administrative Melanje- College fest, gathered sponsorship worth .4 million, coor dinated 2000 students from 25 colleges
Conceptualized complete re-shuffling of all the teams in Altus- increase cross team bonding and participation
Special recognition from HR for aiding to healthy work-life balance and feeling of togetherness in organization
Co-hosted a show on Radio One 94.3 FM
Sterling Roulette, an e-quiz at Sterling Commerce, 2007-2009 – Immense response of 70% of organization
Events Organized
Arbit Mania, Childs Play, Treasure hunt at Sterling Commerce, 2007-2010
Table Tennis and Foosball tournament, Sterling Commerce, 2008-2010
School Captain at Modern School, Lucknow
Leadership
House captain for Vivekananda House at Modern School, Lucknow
Positions
Others Special recognition by HR for helping more than 50 new joiners settle in the company by being there buddy.
A CTIVITIES AND ACHIEVEMENTS
Editor and content strategist for Sterling Scoop, monthly e-magazine.
Content strategist, writer, and social media manager for for Kathalaya- an NPO and Giftxoxo.com
Published poetry and articles in school magazine from class 9-12th
Published poetry in Bobmaitri, a national level magazine.
Creativity
Scripted a play for college fest.
Anchored numerous events at school, college, and company level.
Conducted annual day for Viceroy Boulevard residential community.
Created process improvement programs at team level at the organization level.
O THER INTERESTS
Listening to music, Reading Watching movies.
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