Customer Service High School

Le’Kara B. Gregg

*** **** **. *** *-* Sumter, South Carolina 803-***-**** ********@*****.***

Objective:

To obtain a position that allows me to utilize my trustworthiness as well as my dependability to

provide excellent customer service. Also to prove my strong work ethic and that I can complete

any and all task assigned to me.

Education:

High School Diploma, Sumter High School, 2010

Some college (Central Carolina Technical College), 2010-2013

Skills:

Strong work ethic that allows me to easily work extended shifts, day or evening.

Excellent people skills that allow me to diffuse situations such as customer complaints.

Adaptable to working independently or within a team environment.

Determined and self-motivated to do my very best in any position.

Able to easily work under pressure.

Employment History:

BIGBRAN CORPORATION (Burger King) 6/2011-9/2013

Duties that I am responsible for:

Responsible for a daily budget of $600

When not working with customers I also do maintenance work on the inside of the store

SYKES ENTERPRISES 7/2013-12/19/2013

Duties that I am responsible for:

Adherence to SYKES policies on ethics and integrity.

Determines appropriate action to be taken on customer's behalf, which may include

problem determination and appropriate next steps. Informs customer of those appropriate

next steps and works with customer to achieve issue resolution.

Maintains proficiency in programs, products and/or platforms assigned.

May perform other additional duties and responsibilities as assigned.

Contact this candidate