Customer Service Manager
Resume:
Penney Dianna Manuel
Contact
Tel : 903-***-****
e-mail : *********@***.***
Address
Texarkana, Tx. 75501
Profile
Objective I am currently looking for a position with a respectable company that will allow me to
shine. I am knowledgeable in every aspect of business and management.
Availability April 29, 2012
Key Skills
Proficient or familiar with a vast array of programming concepts and technologies, including:
Microsoft Word Power Point Quicken Books Data Entry
Payroll Systems Windows Office Oracle Windows Vista Premium
Education
2011 to Present Psychology Major Bachelors Degree Program
SCHOOL NAME, Amridge University, Montgomery Alabama
Criminal Law/Psychology/ Business Management
2009 to 2012
SCHOOL NAME, University Of Phoenix Axia College
2006 to 2007 Criminal Justice
SCHOOL NAME, Texarkana College
Associates Of The Arts Degree In Criminal Justice
Work Experience
Pizza Hut Part Time
Shift Manager July 2013 to Present
My responsibilities: To run a shift with up to 8 employees at a time. Time management, safe counts,
deposits, Customer service, Product quality checks and cleaning. I delegate employees, work on pizza hut portal. I
give 100% to all my customers and employees. I work with the public making sure they get the best service possible.
Crossmark Inc Part Time
Data Collections Associate July 2011 to October 2012
My responsibilities: To collect data for Nielson Marketing. I also participate in survey collections for Coca
Cola, Johnson & Johnson and many other companies. I scan upc codes, provide information on product placement as
well as work within the community at businesses and provide 100% customer satisfaction.
Pizza Hut, Texarkana Texas Part Time
Delivery Driver April 2011 to June 2011
My responsibilities: To deliver pizza hut products to Texarkana customers, collect money, answer phones,
dishes. Stocking, and 100% customer service.
Full-Time
Texarkana Gazette, Texarkana Texas
District Sales Manager December 2006 to June 2009
My responsibilities: Threw down routes, filled down routes with new carriers, billed customers and carriers, activated
collections, serviced and maintained current customers, requested payroll, and generated new sales.
Part-time job
Texarkana Gazette, Texarkana, Texas
Contracted Carrier June 2006 to December 2006
I was a contracted carrier for the Texarkana Gazette. I delivered newspapers to current customers and brought in
new business to the company. I also delivered extra papers on Wednesday along with my regular papers called
star spotlights.
Full-Time
Advanced Restorations
Certified Cleaning Technician December 2000 to May 2006
I was a certified cleaning technician for OSHA. My duties included restoration of homes and
businesses after tragedy. This included; Water damage, Fire, Smoke and mold. I was a hazmat technician and
certified for mold abatement.
Activities and Interests
Internet Personal Website for poetry PenneyDossPoetry.com
Automobile Cars in general, sports cars, racing
Traveling France, England, New Zealand
References
Randy W. Hill 903-***-**** = Work Reference
Amanda C. Johnston 903-***-**** = Personal
Kimberly J. Manuel 903-***-**** = Work Reference
Tracy Franklin 903-***-**** = Work Reference
Annitta F. Gossett 903-***-**** = Personal
Gail G. Herrington 865-***-**** = Work Reference
Contact this candidate