Customer Service Real Estate

Eli Rabinovich

**** ****** **** ** . *** Vegas, NV 89138 . Tel: (415) 250-

acbzkb@r.postjobfree.com

OBJECTIVE:

To expand my knowledge in a customer service environment. My

communication and sharp sense of business is key to a position

with your firm. I am self motivated, hardworking, results

driven; work on my own initiative as well as part of a team.

SUMMARY OF QUALIFICATIONS:

? Result- oriented professional with a strong work ethic who takes

initiative, identifies problems, and offers creative solutions for

implementation

? Exceptional interpersonal communication skills; easily interact

with individuals from diverse backgrounds

? Excellent organizational, listening, planning, and public speaking

skills

EDUCATION:

. Bachelor of Arts in Communications. Sonoma State University, Rohnert

Park, California; Fall 2009

. Associate of Arts in Liberal Arts & Sciences. College of Marin,

Kentfield, California; Spring 2009

. Associate of Arts in Real Estate: Santa Rosa Junior College, Santa

Rosa, California; Spring 2008

. Licensed: Licensed by the California Department of Real Estate; Spring

2007.

EXPERIENCE:

September 2011- Present

Relationship Financial Banker, JP Morgan Chase & Co.

. Profiling customers to determine their needs, then cross-selling

appropriate products and services and/or referring customer to

partners.

. Provide broad base of services, including deposit-based, credit,

investment and fee-based products, with the goal of acquiring 100% of

the customers business.

. Proactively make outbound sales calls to inform customers about a wide

variety of financial service

solutions that will meet their needs and deepen the customer experience

and relationship.

. Brought approximately 15M dollars of new funds into the branch.

. Received employee of excellence award for Profit and Loss for September

2013.

. Consecutively reached goals, ventured to other local businesses to

promote products and services to reach branch overall

productivity.

. Top 5% of all bankers in Las Vegas District 1.

February 2011- October 2011

Crew Member, Trader Joe's.

. Managed 2-3 employees daily, worked on providing exceptional service,

built customer rapport, associated with a variety of clientele, cash

handling experience.

. Managed a major section of the store, contributed to an increase in

sales and gross daily profit.

. A team player kept a positive attitude and provided a high morale in

the store.

. Coached other team members on product knowledge, pricing, and effect

time management.

Jan 2010-Dec 2010

Commercial Real Estate Investment Broker, Marcus & Millichap.

. Compile a database of 4000+ investment property owners.

. Managed listings for apartment buildings and interviewed 5-20

buyer/sellers for properties per week, research property ownership.

. 50 daily phone calls and business development activities.

. Obtained exclusive listing and found buyers.

. Was able to gain interest on a 20 million dollar asset listed by a

prominent property owner.

. Called property owners daily from the office or out in territory, in

order to get a 1st appointment or to gain rapport that would lead to

future sales.

June 2009 - Dec 2009

Commercial Real Estate Assistant to Senior Agent, Marcus & Millichap.

. Assist in due-diligence, property research, and contact information of

property owners.

. Assist senior agent in collecting information to increase database

size of property owner contact s

. Monitoring and distributing correspondence and incoming mail.

. Compiling and organizing reports, managing schedules.

HONORS:

. Member with Lambda Phi Eta National Honor Society & Alpha Gamma Sigma

Honor Society.

. Sonoma State, Santa Rosa Junior College, and College of Marin Deans

Honor List

Proficient in Excel, Power point, Word, Outlook. Fluent

in Russian.

Contact this candidate