TAMRA GUEST
PO BOX ****, Columbus, MS ***** acbzif@r.postjobfree.com 662-570-
5923
• Spearheaded growth by opening 3 new AVIS/Budget Rental Car Franchise
locations
• Negotiated contracts with MSU, CAFB, American Red Cross, Eka Chemicals, L3
Communications, DynCorp, Cadence Bank, etc.
• Lead sales teams at six locations to improve Counter Sales Incentives by 30%
• Studied and Trained in Six Sigma processes
• Competitive negotiator, procurement management, contract/proposal developer
December 1989 – October 11, 2013
Avis/Budget Car Rental (Checker Leasing, Inc)
1989 – 1991
Rental Sales Agent
• Followed company policy/procedure by completing rental transactions with
customers.
• Qualified customers
• Participated in Counter Sales
• Audited contracts at completion
• Filed paperwork
• Answered questions, customer complaints and resolved issues
• Worked alone – unsupervised
• Washed/serviced cars as needed for reservations
1991 – 1994
Station Manager
• Assigned job structure, organization of work schedules, positions
• Optimized sales processes
• Created procedures for efficient operation with minimal costs
• Managed fleet of 30-60 cars
• Completed reports, audits, filing of documentation
• Purchased station supplies as needed
• Held meetings to promote progress and gain business
• Hired, trained, evaluated, terminated employees as needed
1994 – 2000
Interim District Manager
• Managed and directed sales forces/employees to achieve goals
• Managed all HR duties for several locations
• Set short and long term company goals
• Managed all fleet requirements, to include sales, turn-back, damages, collections,
and control of supply and demand
2000 – 2013
Regional Manager
• Handled all aspects of business for six locations unsupervised
• Signed documentation for purchasing, selling, negotiating, and promoting
business
• Maintained/expanded customer base
• Negotiated major contracts with offices for rental needs
• (MSU, CAFB, Farm Bureau, Cadence Bank, American Red Cross, & many more)
• Managed staff, presented data, planned sales, built relationships
• Met with board members, government officials, potential customers to establish
growth in region
• Managed profitability, Planned meetings, goals, and set performance levels
• Worked directly with President/owner of the company
• Operations Management
• Quality Assurance – aligned supply with demand
• Negotiator – bid contracts
• Develop and design agreements to meet budgetary requirements.
• Fleet Management – aligns fleet of 160+ vehicles, distributes to locations as
needed. Solicits bids for least expensive/best quality repair, replacement
parts/services as needed for inventory. Issues Purchase Orders –
• Communicated with locations nationwide – and all levels of Industry to resolve
problems or take corrective action if needed.
*References Available Upon Request