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Manager Quality Control

Location:
Hagerstown, MD
Posted:
January 04, 2014

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Resume:

Darcel J. Myer

*** * * ******

Brunswick, MD ****6

240-***-****

acbzfa@r.postjobfree.com

Objective

To obtain a position that will enable me to use my strong organizational

skills, education and experience in the medical assistance and laboratory

areas, combined with my ability to work well with people in both the front

and back office.

General Abilities

Experienced in lab management including Quality Control, OSHA, cultures,

vaccine ordering, specimens, and supervision of medical assistants.

Proficient in filing and retrieving customer records to include patient

information and medical billing details.

Experienced in managing customer phone calls and scheduling appointments.

Proficient in handling customer insurance paperwork to include accurate and

timely invoicing.

Experienced in tracking HIPPA regulations and ensuring office adherence.

Experience

Bioreference Lab/Genpath, Clarksburg, MD

Lab Administrator

2011-Present

Perform Quality Control on Cytology and Patholgy specimens. Interact with

Physician offices and US Department of State for follow up on return of

specimens that were sent back for corrections. Ensured timely response and

follow-up to customer inquiries. Resonsible for the creation of daily

reports, spreadsheets, consults, and audits. Research pathology/cytology

procedures and protocols to ensure compliance with government regulations.

Ensure that all HIPPA regulations are followed correctly and accurately by

coworkers. Performed daily data entry responsibilities.

Montgomery Otolaryngology Consultants, Montgomery, MD

Office Coordinator, Front Desk

2009-2011

Managed the influx of patients for a busy Otolaryngology office. Checked

patients in and out, took phone bookings, and interviewed patients to

obtain required information. Reviewed and handled insurance paperwork.

Coordinated with Physician Assistants, Nurses and Doctors, ensuring that

their time was managed efficiently. Verified that patient and insurance

invoices were completely and accurately filled out prior to submission.

Cumberland Valley ENT, Hagerstown, MD

Office Coordinator

2003-2009

Coordinated the flow of patient appointments. Checked patients in and out,

before and after seeing the Physician. Collected patient insurance

information and copays. Entered patients confidential information with

HIPPA compliance. Arranged appointments for diagnostic testing and

laboratory work. Ensured that patients were provided with the appropriate

forms required for testing. Responsible for closing out each of the days

incoming payments. Responsible for nightly bank deposits.

The Childrens Doctor, Hagerstown, MD

Various positions, Medical Assistant, Lab Manager, and Safety Manager

1994-2003

Supervised all Medical Assistants to ensure all office procedures/protocol

were followed in a ten physician office and chart audits. Assisted

physicians with all procedures. Ensured accurate chart preparation.

Assigned as Lab manager for the office. Ordered vaccines and all lab

supplies. Gave injections and obtained cultures. Called in prescriptions.

Called patients with culture results and gave appropriate orders from the

Doctor. Managed overall flow of patients. Contacted the local Health

Department monthly with test results. Obtained insurance verification for

referral of patients to specialist. Responsible for nightly bank deposits.

Proficient in EMR, Word, Medic, Meditech, Medical Mastermind, Excel,

Powerpoint, Access, WP, Windowpath, Genysys.

Education

Hagerstown Community College, 1992-1994 AA/Medical Information Technology

Frederick Community College, Psychology/Sociology credited courses.

References

Available upon request



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