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Senior Credit & Collections Specialist

Location:
United States
Posted:
January 06, 2014

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Resume:

Alexander R Gossement

**** *** ****** ** *** **0 ( LOS ANGELES, CA 90006 ( 781-***-**** (

acbz10@r.postjobfree.com

E

nterprising, hard-working and technically skilled accounts receivable

specialist known for accuracy, attention to detail and timeliness in

managing disbursement functions for diverse-,other industries and has

included accountability for the processing of up to 5,000 invoices ($2M)

per month. Skills are backed by solid credentials, with proficiencies in

generally accepted accounting practices (GAAP) as well as MS Office Suite,

Oracle, Exact, QuickBooks, and SAP programs.

Key Skills

ACCOUNTS RECEIVABLE PROCESSES & Record Organization & Management

MANAGEMENT Journal Entries & General Ledger

Invoices/Expense Reports/Payment Teambuilding & Staff Supervision

Transactions Spreadsheets & Accounting Reports

Corporate Accounting & Bookkeeping

GAAP Standards & Government Regulations

Customer Negotiations & Management

Professional Experience

KFORCE/ FLEETMATICS - WELLSEY/WALTHAM, MA

Senior Credit &collections Specialist, 5/13 to 8/13

Managed collection portfolio of over 750 accounts. Worked with billing,

sales representatives, installation coordinators, and customer service to

make sure invoices were billed accurate according to the customers contract

Worked with customer concerning buying out of their contracts, transferring

ownership, or dividing units between subsidiaries. Identified accounts for

management that needed service suspended, to be sent to collections and/or

attorneys for legal review. Responsible for a portfolio size of 1 million

to 1.5 million dollars. Daily call volume expected at 35 per day which was

exceeded daily.

Adecco/Philips Healthcare - North Andover, MA

Collection Specialist, 07/12 to 4/13

Manage Collection Portfolio; average monthly portfolio is 12 million

dollars, also responsible for National Retail Healthcare Account. Research

and investigate discrepancies working with sales, contracts, billing and

service teams to review and resolve .Work with National Service Manager to

Id and code retail healthcare deductions. Respond to customer requests for

documentation. Identify monthly trouble accounts for upper management to

place accounts on credit hold or to limit exposure. Forecast monthly

collection for Supervisor(s) to identify collectable cash for the month.

NEUROTHERM - Wilmington, MA

Accounts Receivable Manager, 4/10 to 4/11

Accounts receivable manager functions included; supervising collection

staff, invoicing, cash application, research and investigation of

chargebacks including discrepancies, and issuing credit and debit memos.

Additional duties were accounts receivable reconciliations, responding to

customer requests for documentation, reviewing aging and trial balance

reports to identify past due accounts, collection calls, bankruptcies,

third party collection accounts, monthly DSO and forecasting reports for

upper management. I also managed international multi-million dollar deals

for the international sales team.

Key Results:

Brought DSO down from 65 days to 45

Supervised 1 million + contracts for multiple international clients

Put Bankruptcy and Third Party Collection procedures into place

Increased Monthly Cash Receipts

RECEIVABLE MANAGEMENT CORP - Woburn, MA

Collection Specialist, 12/08 to 1/10

Served as Collection Specialist for this collection company whose wide

client base included both business and consumers. Numerous debtor skip-

tracking and calls achieved highest monthly collection rate of collector

portfolio.

Professional Experience (continued)

KEY RESULTS:

. Skip-traced debtors to gather contact information

. Worked with debtors to set up monthly payment plans that would satisfy

our client

. Recommend legal proceedings or write offs to upper management

. Completed 100-120 calls a day

. Reconciled discrepancies between debtor and client to resolution

CASH RECOVERY SPECIALIST - Billerica, MA

Accounts Receivable Manager, 06/06 to 12/07 Accounts Receivable

Specialist, 1/05 to 06/06

As Accounts Receivable Manager for Cash Recovery Specialist, duties

included managing collection staff and consulting with clients to

streamline their cash flow process as well as the set-up of outsourcing

procedures working directly off of clients systems to handle low balance

customers. I also participated in planning and implementing business

policies and procedures to ensure proper internal controls which included

adherence to budget controls and compliance with tax requirements.

Key Results:

. Increased Clients by 5x

. Managed Collection staff of 15

. Collected on numerous 1+ million dollar international accounts

. Brought numerous clients DSO under 60 days

Education

UNIVERSITY OF PHOENIX 2011-

(Bachelor of Science in Business Management)

(Bachelor of Science in Finance)

Technology Summary

MS OFFICE (WORD, EXCEL, POWERPOINT) ( SAP ( ORACLE ( QUICKBOOKS (

PEACHTREE ( OUTLOOK

Exact ( Q2O ( Salesforce ( Aceva

781-***-**** ( acbz10@r.postjobfree.com



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