Karen A. Hendrix

Palm springs, CA *****

Home: 760-***-**** acbyx5@r.postjobfree.com

PROFESSIONAL SUMMARY

Education and Business Professional with 30 years of combined experience in

Teaching, Training, Counseling, Administration, and Management. Masters

level education with life teaching credentials for the State of California.

Well respected as an educator, professional speaker, and trainer.

Passionately approaches educating and takes a personal interest in the

lives of both students and staff. Educator for the following schools;

Santa Barbara Business College, National University, Saddleback College,

University of Connecticut.

Professional highlights include:

V Awarded Outstanding Achievement for 2012 Kaplan College

V Earned State of California Life Teaching Credentials in Counseling,

Psychology, and Real Estate

V Selected by the overall student body as "Teacher of the Term" spring,

2011.

V Developed curriculum for the Pennsylvania Department of Rehabilitation on

Adult literacy

V Selected for Who's Who of Women in Business

V Selected as Outstanding Real Estate Instructor for Southern California

EDUCATION

M.S. Counseling Psychology & Teaching Credential B.A. English &

Psychology

Southern Connecticut College Susquehanna University

New Haven, CT Selinsgrove, PA

PROFESSIONAL EXPERIENCE

Kaplan College - Palm Springs, CA November 2011 to present

Lead Instructor - Criminal Justice department

. Assist director of education with curriculum development, student

scheduling, instructor training, in service training, departmental

budget.

. Received outstanding achievement award for 2012.

. Teach General education classes for the Criminal Justice Department

including; composition, Psychology, communications, career development

and ethics.

Santa Barbara Business College (SBBC) - Rancho Mirage, CA July 2009 -

October 2011

Lead Instructor - English and General Studies Nov 2010 -

Present

. Lead Instructor for 12 courses of study in both Associates and Bachelors

degree programs.

. Assisted the Director of Academic Affairs with administrative duties

including, but not limited to; student and instructor class scheduling,

student flows, and student and staff counseling.

. Instructed classes of 12 or more students and maintained a schedule of 7-

8 classes per 10 week term.

. Selected by the overall student body as "Teacher of the Term" for

spring, 2011.

. Nominated and selected by the SBBC staff to be the Commencement Speaker

for the graduating class of July 2011.

Part-time Instructor - English and General Studies July 2009 -

November 2010

. Primary Instructor for Associate level degree students in the School of

Business, Criminal Justice and Health Management.

. Assisted the Corporate Director of Academic Affairs with curriculum

review and development.

Franklin Financial - Palm Springs, CA 2008 - 2009

Owner / Broker

. Responsible for recruiting, training loan officers, clerical help and

loan processors in customer care, sales techniques, prospecting, goal

setting.

. Manage all budget responsibilities for bottom line profits.

Washington Mutual Bank- Palm Desert, California

2006 to 2008

Mortgage Broker

. Originated residential loans, assisted in training, and met production

goals set by corporate officers.

Sun America Investment Group, Inc. - San Juan Capistrano, CA

2003 to 2006

Owner / Educator / Broker

. Focused on supporting and training a diverse population of first time

home buyers on budgeting, financing and fiscal responsibility to help

them achieve their goals.

. Supervised and trained loan officers to originate realtor business.

. Became a preferred broker with Orange County real estate companies.

. Self originated $25M in new residential loans per year.

Atlantic Pacific Equity Corporation - San Juan Capistrano, CA

1996 to 2003

Manager / Broker of Record

. Instrumental in training new realtors in sales techniques to increase

customer base.

. Developed profitable referral network throughout the state of

California.

. Attained revenue from $0 - $40M in one year for start-up mortgage

company.

TEACHING & VOLUNTEERISM

. Saddleback Community College Continuing Education Instructor for Real

Estate courses for 7 years.

. California Department of Real Estate Instructor for the following

courses; Effective Sales Management, Conventional Financing, FHA/VA

Financing, Real Estate Principles and Practices for 8 years.

. National University Adjunct Professor and Instructor for the in the

following areas; Management, Real Estate and Marketing for over 9 years

(www.nu.edu).

. Counselor in school for learning disabled Foundation High School

(www.foundationhighschool.org).

. Volunteer Elementary School Tutor for the Mission Viejo and Laguna Niguel

School District for 7 years.

. Sacred Heart University Teacher and Mentor for a diversity focused

student program focused on low achieving, high potential minority

students.

. Selected as Key Note Speaker for California Board of Realtors

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