Krista L. Baum

*** ****** ** ******, ** *****

224-***-****

acbyqt@r.postjobfree.com

Objective

To obtain and grow at an entry-level position in a company

where I can utilize my skills and experience.

Qualifications

I like to be very organized and be in an organized

environment. I have great customer service skills on the phone and in

person. I have handled a large multi-line switchboard at a very fast

pace. I'm great with computers, Microsoft word, outlook, PowerPoint,

Reynolds and Reynolds, Evolution software and Go to Meeting. I have lots

of experience with several timekeeping applications such as Webapps and

Swipeclock. I was always known as the "goto girl" when it came to simple

tech needs or any admin needs. I spent lots of time dealing with other

vendors, customers, and government agencies. I'm a hard worker, quick

learner, and easy-going but also professional. I am to be considered a

very valuable asset to any company.

Education

2000-2004 attended Grayslake Community High School

Grayslake IL

Graduated received high school diploma

Fall 2005 started attending general courses at College of

Lake County

Never finished due to financial situation at the time.

Employment

Service Cashier, Liberty Auto City 2002-2006

Libertyville IL

I Handled many customers taking large sums of payment for the sales,

service and parts departments. I handled a large multi-line

switchboard at a rapid organized pace. I also made warranty claims for the

Chrysler franchise. I kept the office and files organized and put away. I

helped make phone sales for the sales and parts departments. I was in

charge of two audits during my employment. I was utilized in any and every

department whenever needed.

Cashier, Peacock Mobil 2006- 2007

Libertyville IL

Worked as a cashier for a fast-paced gas station and highly popular car

wash I was taking in large sums of money in one shift for the gas

station, car wash, and food vendor with-in the organization. I was also

in charge of making orders to restock the inventory. I passed several

customer service reviews for this position.

Payroll/Operations Specialist, Pro/Data Payroll Services 2007-

2011 Gurnee IL

At this location I was working in a production payroll company where I

was in charge of taking payroll over the phone, fax, email, and web-

based software getting correct paychecks to the client in a timely

manner. I assisted our clients with our software over the phone via

GoToMeeting.com. I had a client list of over 100 companies. I also have

experience in the tax department in this company. I have printed and

packaged quarterly returns and W2's, mailed them to the correct agencies

for over 600 clients. I made all tax returns and payments on time. I

have handled many tax issues for clients, assisting them with tax forms

and problems. I have taken The FPC to become certified for this company

as well.

Payroll Specialist, James Hamlin & Associates, 2011-2012

Antioch, IL

I was working at an accounting firm in the payroll department. Taking in

payroll information over the phone, fax, email and the web making sure

checks are processed and delivered in a timely manner to the client with

no issues.

I also assist clients that use our web based software over the phone. I

also help answer the phones and make quality assurance calls.

Assistant Warranty and Service Admin, Liberty Auto City, 2012-

2014 Libertyville, IL

I am currently working as the assistant to the warranty admin and the

service director. I help enter warranty claims for Chrysler, Subaru, and

the Jeep franchise, maintaining the schedules, calling vendors and

taking care of any administrative duties for the warranty and service

departments. I am also the service phone operator, answering and

directing phone calls for the service, body shop and parts department.

Other Experience

In addition all of my previous jobs I have always

encountered unhappy or unsatisfied customers I have learned how to handle

them and take care of the issue at hand professionally, and make them a

happy customer. I have lots of experience with other vendors as well. I am

very trustworthy, loyal, adaptable, punctual great data entry skills,

multitasking, being able to change jobs at a minutes notice. I am useful in

any office setting. I am willing to learn anything new if needed.

References Available Upon Request

References Available Upon Request

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